AmericanMuscle has a rating of 4.5 stars from 5,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 5th among Auto Parts sites.
I would describe myself as a novice when it comes to modifying my car, but AM makes it so easy to narrow down and find what I want within my budget. Plus, AM can help find shops near you in case DYI isn't your thing. They even have their own videos on YouTube for walkthroughs on the products they sell which is really cool. Their shipping is fast and reliable, everything is packed nice and neat in the boxes. I will happily continue buying fun things for my car through AM.
I have ordered atleast 5,000$ worth of parts this past year. I have had problems with quite a few of them. This last one aggravated me though and I am not happy with American muscle. I ordered the MP concepts rear led diffuser lights about 9 months ago. 3 of the l.e.d. Lights just burnt out! I called American muscle and they said there is nothing they can do because they aren't warrantied. Lol so you sell a product that breaks after 9 months and don't even offer to discount new ones?! Smh
I would describe myself as a novice when it comes to modifying my car, but AM makes it so easy to narrow down and find what I want within my budget. Plus, AM can help find shops near you in case DYI isn't your thing. They even have their own videos on YouTube for walkthroughs on the products they sell which is really cool. Their shipping is fast and reliable, everything is packed nice and neat in the boxes. I will happily continue buying fun things for my car through AM.
They shipped my package out fast and i got it earlier than expected! The box was in rough condition but everything inside was well packed so nothing got damaged. Overall great experience!
The variety of items and the great online customer support.
Purchased a Strut Tower Brace, Paid for 2-3 day shipping, received it in 10 days. Blamed it on COVID 19. Received it damaged. Right side was bent upward at a 45 degree angle. Initially did not want to provide refund/replacement. After going "Karen" on their customer service representative. Agreed to replace. Sent back, awaiting a replacement. Last time dealing with this company. Do yourself a favor, save yourself the aggravation, shop elsewhere.
Ordered a cat back exhaust system for my car from American muscle. Have sorted all the parts for my car already which makes it easy to research and compare. Ordered with ease and was surprised that they have a local install option that not only I used but it was cheaper than quotes from other shops and I was able to get it installed on my date and not the other way around like normal shops try to pull these days. Also I get shipping updates which is helpful too.
As the title states, I had a good experience with this company. I ordered a spare tire kit for my car, and it arrived within a couple of days after ordering online. I think it was priced fairly. I've seen some of these kits slightly cheaper elsewhere, but I wouldn't trust the quality of their products. What I received will definitely have me considering to order from them in the future. Thank you.
The part was easy to install and fit perfectly. There were no alignment or fitment issues. I would suggest having install videos, specific for your products, on your website with easy access. I obtained all my information regarding removal and install, for your products, on youtube. I just ordered a chin spoiler and again all installation info was only available on youtube with 3rd party downloads. I could find on your site how to install the parts for a Mustang or a Challenger. However, I own a 2022 Charger.
Excellent part quality and fit.
Many dollars less than Ford OEM part.
Ability to obtain desired parts for 2010 Mustang V6 premiere coup
Easy to use web site. Excellent products.
Purchased the black painted Speedform Hood Pin Appearance Kit for my Challenger. It arrived with multiple chips to the paint with bare metal showing on both. I sanded and repainted them, but when I put the cotter pins on it chips the paint. I resolved by ordering the chrome plated version from American Muscle. I have had really good experience with American Muscle. Fast shipping and great communication.
I saw some parts on sale that really caught my attention, but I was not 100% sure they were compatible with my car. I used the chat feature on the website, that quickly led to one of their sales reps calling me directly to ensure what I was getting was not only correct, but the best price possible even showing me (and applying for me) coupons to help me save even more money, then processing my order for me over the phone.
Thank you that was hands down one of the easiest online orders I have ever done.
I love this cover! It fits like a glove! Super stretchy but clings to your car and doesn't sag anywhere. Really easy to put on yourself, no help needed. You won't be disappointed at all.
Fast shipping!
This is the second time I have ordered a product from this company the website is very easy to maneuver and everything is as described. I love that they give opportunities for customers to win prizes and give extra incentive to want to shop at an already great place. I also love that they offer customers a chance to participate in their install video series and reward them with store credit. I'm looking forward to doing my first one with this install thank you very much American Muscle.
The customer service rep Nathan made this whole experience extremely fast and easy with little effort from me. I been shopping on AM for at least a decade and for the job I needed to get done I expected to be online for at least a hour and half but Nathan made it only 20-25 mins. So thanks to him! However the packaging for the Exedy Mach 400 clutch kit is terrible. I received it with the alignment tool and pilot bearing out of the box because the box was ripped open thanks to the loose clutch inside moving around during shipping.
The first site I ever bought mustang parts from 10+ years ago. Witnessing the many changes through the years, I will say I'm not a fan of the very little discounts given out now. Its always you have to spend x amount to receive x amount of discount on your NEXT purchase. Its never “hey here’s a site wide discount code” just because anymore. Also not a fan of the dodge and chevy implements, especially Chevy! AM was a STANG site just for us, now its for everybody like public bathrooms. But ill be around peeking in every once in a while.
I have ordered atleast 5,000$ worth of parts this past year. I have had problems with quite a few of them. This last one aggravated me though and I am not happy with American muscle. I ordered the MP concepts rear led diffuser lights about 9 months ago. 3 of the l.e.d. Lights just burnt out! I called American muscle and they said there is nothing they can do because they aren't warrantied. Lol so you sell a product that breaks after 9 months and don't even offer to discount new ones?! Smh
I placed one order on two small items, yet got it shipped separately. So my forwarder from the US charged double. Would've been more convenient if both shipped in one box.
Been purchasing several parts for my son's 07 mustang who's on a military deployment. Like the selection of add ons and performance parts offered, plus quick shipping! Very satisfied!
My oldest son has purchased parts for his 13 mustang from American Muscle.
The sales people after three times and 10 uploaded photos and door tag could not get the correct rotors and breaks. Mind you this is for a 2018 Mopar, this is not a 30 yo car.
Support unfortunately was much worse, we spoke with a Jennifer who seemed offended that we would call with any expectation. For more than a week we called multiple times per day after having an escalation ticket. It would seem that having a vehicle on jack stands for more than 40 days should not be American Muscle's concern. We have 3 different refunds we are waiting on and the car has been useless since before Christmas.
As of yet another day and another phone call we still cannot reach a manager. I would assume that is the company policy. Look for my upcoming YouTube video on my interaction with this company and their support.
Tip for consumers:
Yes that I have reached out to the AG of Minnesota and the BB with formal complaints.
Products used:
We have not used anything yet nor have we got our money back going on 40+ days later.
I am so sorry to hear about your experience.
Please let me know if you would like to discuss
Your feedback or if you have any questions.
Amy
EXT 1257
Items were priced well and delivered as scheduled. Gas cover was a little wiggly when installed. Fixed issue with by using some weather stripping. Controller works great
Price was the best and website was very informative.
I'm like a kid in a candy store on this website. Love what they have to offer for my car. Great affordable prices and quick shipping.
Love what they have to offer for my car. Great affordable prices and quick shipping.
Awesome as always. Easy to guide through.
AM is my go to store for my Challenger! Thank you AM!
I have a 2010 Ford Mustang V6… American Muscle has made it so easy to find and order items made specifically for my Mustang. When I find an item I am interested in not only do they show me the ones that will fit my year model they also show me other customer builds with that exact item on another Mustang identical to mine… color and all! American Muscle is hands down the best place to purchase mods for any Mustang owner!
Their products are amazing and there customer service is on top! Their we site is super easy to navigate and once you add your vehicle the products they show are made specifically for it.
I love shopping here. Great prices, good stuff. I watch other places but with free shipping on most everything, its hard to beat.
Had an amazing experience purchasing from here. First time buyer and will definitely be returning. Spoke with Arthur. F on Customer Support and he was of great help.
Was referred by a friend for your exhaust systems
I called in and spoke to Brittany. She helped me get the correct wheels ordered for my mustang. I've been searching for the wheels I wanted for 3 years. She was knowledgeable and courteous. She made it a fun experience.
I was so pleasantly surprised with the phone service everywhere else today. I definitely will recommend your ordering process to my car friends.
Thank you
I would like to tell people about the process of ordering. The company makes it really easy on their web site to order and they have a very quiet delivery. This is great to know that so last-minute Christmas will get to you quickly. Thanks, American Muscle
The great reputation of the company and fair price along with very quick shipping.
I recently purchased the MMD style bar for my 2006 Mustang convertible. I had been wanting to add this to my Mustang project to enhance the looks of it. I had no real need for the brake light portion, so I patiently waited to find one that wasn't Uber expensive. I finally succeeded and will be installing the light bar this weekend. Thanks to all.
Web site very user friendly and easy to navigate all the way to checkout. But i ordered blue color arms and got red instead. Other than that great product
Web site very user friendly and easy to navigate all the way to checkout
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for bringing your concerns about your LED lights to our attention. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy