• BHFO

BHFO

Overview

BHFO has a rating of 4.2 stars from 620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.9%
Positive
212
Neutral
13
Negative
37

Instant Feedback

5,220 reviews

27
See all photos

What reviewers want you to know

Positive highlights

  • The shopping experience was great and my order arrived quickly.

Critical highlights

  • Sandals were too tight, had to argue with customer service rep for help to return when web site was faulty.
How would you rate BHFO?
Top Positive Review

“I love BHFO!”

Susan C.
4/20/24

I love BHFO! Everything I've bought has been an amazing deal, and it ships fast. My only issue with the site is that you don't always get more than one photo of the item and sometimes when you click on the item there is no image. I think the photos are most helpful with shoes, and there are rarely photos from the top down which shows the shape of the shoes, i.e., whether round toe, almond toe etc.

Top Critical Review

“Website is not and really has never been buyer friendly”

Valerie R.
4/15/24

Website is not and really has never been buyer friendly. Pictures are terrible, very limited, shows sizes you did not request or the size charts are off, and patterns cannot be magnified. I many times cross my fingers when pressing pay now. Otherwise...good products for good price. Just wish it would not take me so long to shop because of the issues mentioned.

Reviews (620)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (87) shopping experience (120)
Thumbnail of user donnap2160
1 review
0 helpful votes
January 28th, 2024
Verified purchase

I recently discovered BHFO and have purchased several pairs of boots at great prices. I will definitely order from this site in the future.

Reason I chose this business:

Selection and prices.

Thumbnail of user deea275
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I love shopping here. Any items I ordered, always great quality with amazing price! The best!

Reason I chose this business:

Because the value and quality!

Reason I chose this product:

Dress, shoes, coats

Thumbnail of user janicel218
1 review
4 helpful votes
May 25th, 2020

I live in Australia and even though our dollar is only worth 68 cents of US $ 1 I am more than happy to buy directly from BHFO site. Quality of garments is great, and After 5 and evening dresses are stunning and heavily reduced. Have made many purchases over the years and been very happy with product, service, international shipping and delivery. Thank you!

Thumbnail of user debbien216
1 review
1 helpful vote
May 18th, 2021

I have bought many items recently from this company and I have been very happy with the clothing and the customer service. The prices on the items I bought were great! I had two issues with items ( one shirt had a stain and the other wasn't what I ordered) Customer Service rep couldn't have been nicer and resolved the issues. The only issue I have is paying for shipping. It would be great if they adopted something like a yearly shipping fee or ( like Gilt and Rue La La a 30 day fee). Other than that I'm very satisfied!

Products used:
Shoes, tops, sweaters,etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user janetm2524
1 review
0 helpful votes
April 6th, 2024
Verified purchase

Quick to get through and no problems. Shipping price average but good price on the boots that for another pair I paid full price at steve madden store.

Reason I chose this business:

Name brands

Thumbnail of user reneeh697
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Great all around. Been looking for this item for ages and so excited to find it!

Thumbnail of user bobb2274
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Just recently found out about BHFO and was I surprised by the choice of Brands and Styles to go along with Great pricing to match I most differently will become a Regular

Reason I chose this business:

Referred by someone

Reason I chose this product:

Style and Price

Thumbnail of user amezee
3 reviews
0 helpful votes
April 14th, 2024
Verified purchase
• Updated review

I usually have a decent experience with bhfo. Sometimes the items are "what you ordered vs what you got" mostly because there is usually only one insufficient picture per product. It's just a risk that you take. Unfortunately, I've received the wrong size more than once.

Reason I chose this business:

Nice items with good prices

Reason I chose this product:

Personal shopping

The shipping prices are discouraging
August 11th, 2022
Verified site experience
• Previous review

The shipping prices are discouraging. I cleared out most of my cart just to decrease the price for shipping by a little bit.

Reason I chose this business:

I can typically find so many great brands for a good bargain.

Thumbnail of user kristend64
4 reviews
4 helpful votes
July 18th, 2022
Verified purchase

BHFO is an incredible online retailer that has a variety of brands across men's, ladies, kids, accessories, and home furnishings. They are able to offer amazing savings. It's like a treasure hunt online! I always find something new when I shop their site weekly. I enjoy knowing that I am receiving a good quality item at a fair price.

Tip for consumers:
They have a rewards program

Products used:
Women's activewear

Service
Value
Shipping
Returns
Quality
Thumbnail of user anaa411
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Reason I chose this business:

Mainly because its shipped from the US and i had little time to receive my order

Reason I chose this product:

Wedding venue, quality of dress a d reviews

Thumbnail of user melissak1496
1 review
0 helpful votes
April 5th, 2024
Verified purchase

My order shipped next day and the communication from the company was amazing. Will definitely shop here again!

Reason I chose this business:

I saw an ad for a pair of shoes I had been wanting to get that were listed at an amazing price.

Reason I chose this product:

I've wanted the shoes that I ended up purchasing for almost a year and couldn't pass up the deal that was being offered.

Thumbnail of user sonamd13
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Love the fit & quality of the shoes. I was able to order wide variety in my size.

Reason I chose this business:

Collection for 5.5 shoes

Thumbnail of user alexisc640
1 review
0 helpful votes
February 21st, 2024
Verified purchase

This time, my order was perfect. But the last order I had, I received a damaged item that fell apart after only 3 wears. I also saw that, with this pair of boots I bought, their price was further reduced just days after I bought it. If the difference had been more than just $3, I would have sought a price adjustment.

Reason I chose this business:

Best price for the item online.

Reason I chose this product:

I've actually had another pair of boots by the same maker, so I was sure of my size.

Thumbnail of user erinm1272
2 reviews
0 helpful votes
January 27th, 2024
Verified purchase

I discovered BHFO years ago and I am so happy that I did! It has great styles and brands at the best prices! I always tell my friends/colleagues about this store!

Reason I chose this business:

Best prices!

Reason I chose this product:

Love these brands.

Thumbnail of user wandam95
3 reviews
37 helpful votes
January 11th, 2024

Purchased a Jessica Simpson coat and the entire right pocket and lining was ripped. So if you put something in the pocket it would fall all the way down to the hem. They are not great about getting back to customer other than to say they will get back to me, keep saying they need to investigate? I sent photos of the torn pocket/lining not sure what there is to investigate. The coat is defective PERIOD, NOT ROCKET SCIENCE BHFO. Coat has been hanging in my closet now for week while they "investigate". Once again me, the customer has to go through the hassle, not them. So bottom line they send out a defective product, they got paid for the coat and I get to wait while they investigate, got it. Over it.

Thumbnail of user monican249
1 review
0 helpful votes
December 21st, 2023
Verified purchase

I found this website as I was searching for a specific boot that was sold out in my size everywhere else including the Franco Sarto website. Not only was my size available but at a much lower price as well. I ended up ordering another pair of shoes too. Shipping was fast and both shoes look great. I will definitely order from BHFO.com again.

Thumbnail of user aprilf300
1 review
0 helpful votes
February 1st, 2024
Verified purchase

These boots are a rare find, and they're not too gaudy or busy. They're very classy and the heel is just right so glad I was able to find them at such an incredible price. This is why I'd love BHFO.

Reason I chose this business:

It’s my go to for beautiful clothes that I could never be able to afford. It’s my little secret!

Reason I chose this product:

The price was unbelievable

Thumbnail of user ellenp380
1 review
0 helpful votes
March 1st, 2024
Verified purchase

After searching for women's combat boots with side zip, I found these boots at BHFO. They are real leather & the price was right!

Reason I chose this business:

Great selection, great prices

Reason I chose this product:

I needed boots with a side zip.

Thumbnail of user lisaa2862
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I looked all over for this shoe as it was out of stock on the Nina Shoes site. I found it luckily on your site! Beautiful shoe delivered in two weeks time. Very happy customer!

Reason I chose this business:

I chose BHFO because you had the shoe I was looking for!

Reason I chose this product:

Because it was a perfect shoe for a dress I bought for an up coming Ballet.

Thumbnail of user joyces1455
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Crisp white cotton oversized blouse folded many many times to form a small ball and jammed inside a 7"x7" plastic bag. Outside packaging envelope was at least 11x13 so there was no need to fold in this manner. Could have been neatly folded flat to minimize wrinkling. Wrinkles could not even be streamed out.

Reason I chose this business:

Item was what I was looking for.

Thumbnail of user charlesl2096
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Great list ok, super comfy the only issue I had with my new boots is that they run small. I wear size 6, ordered 6.5 and size was tight. Hoping they stretch with wear. Love the look!

Reason I chose this business:

I found the item in BHFO and purchased. Very happy with the purchase and delivery.

Reason I chose this product:

I was looking for that specific item

Thumbnail of user camm86
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Received my order very quickly, and as described. I was worried the shoes would be damaged or worn and returned, but they were brand new just without the original box. Great deal too

Thumbnail of user robins1774
1 review
0 helpful votes
March 25th, 2024
Verified purchase

The dress is beautiful and fits great. Excellent shopping experience and fast delivery.

Reason I chose this business:

Bought dresses from here before and was pleased.

Reason I chose this product:

It was beautiful and at an amazing price.

Thumbnail of user lindaj1461
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!

Reason I chose this business:

I liked it. Will let you know more after I try them on!

Thumbnail of user rinak27
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Got a dress for a really great price. Needed it for a formal occasion and didn't want to spend too much, but wanted something of good quality. This site helped with that.

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From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

Company Representative

Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

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