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  • CleanItSupply

2024 CUSTOMER CHOICE AWARD

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.6 stars from 2,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention customer service, fast delivery, and great prices. CleanItSupply ranks 3rd among Wholesale sites.

  • Service
    342
  • Value
    430
  • Shipping
    431
  • Quality
    2264

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 85.9%
Positive
492
Neutral
21
Negative
60

Instant Feedback

23,941 reviews

12
See all photos

What reviewers want you to know

Positive highlights

  • Great, price is right, delivery time great, no problems
  • I absolutely loved my easy, effortless shopping experience with Cleanitsupply!
  • 2024 Customer Choice Winner

Critical highlights

  • Not happy at all with this purchase and contacting customer service
How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo P.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Good product, straight forward purchasing process.”

Michael F.
4/21/24

You had the best price on bulk hot cups. Prices went up 50% in two years. Almost doubled in about six years. Supply chain never caught up with demand. I don't know why we can't manufacture paper cups in North America. Most places are trying to get 12 cents per cup for bulk purchase of simple hot/cold 8,9 or 10 oz paper cups. Thanks for making it affordable.

Reviews (2,369)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (577) delivery time (58) shopping experience (72)
Thumbnail of user michaelf5221
1 review
0 helpful votes
April 21st, 2024
Verified purchase

You had the best price on bulk hot cups. Prices went up 50% in two years. Almost doubled in about six years. Supply chain never caught up with demand. I don't know why we can't manufacture paper cups in North America. Most places are trying to get 12 cents per cup for bulk purchase of simple hot/cold 8,9 or 10 oz paper cups. Thanks for making it affordable.

Quality
Thumbnail of user randyh839
1 review
0 helpful votes
May 8th, 2023
Verified purchase

I ordered 10 of the 64oz. Refills from Cleanitsupply and one of the shipping boxes held 6 of the bottles. The box was not nearly strong enough, nor did it provide separators for the bottles to prevent damage. One of the bottles was damaged and spilled it's contents in the box. I have ordered 6 bottles numerous times from different vendors and over half of the deliveries were damaged spilling different amounts of the cleaner. I had hoped that Cleanitsupply would ship in stronger boxes with protective separators, but they did not with typical shipping damage.

Reason I chose this business:

I had hoped that Cleanitsupply would ship in stronger boxes with protective separators, but they did not.

Reason I chose this product:

I have been using this Green Works All-Purpose Cleaner for years in my shop and I am very happy with this cleaning product.

Quality
Thumbnail of user josea625
1 review
9 helpful votes
July 31st, 2020

Ordered Lysol Item from Website Tracking # given was from Package that had already been delivered to me from another vendor in Texas before I even ordered from them. So they are able to hack into USPS computer to give you a real tracking number from someone else who has sent items to your home. Billing was from Dentist in California? Big Scam Stay Away. They make the Nigerians look like amateurs.

Thumbnail of user richardh1314
Matthew A. – CleanItSupply Rep

Hi Jose,
Thank you for the feedback. I can assure you that we do not have any sort of ability to "hack" into anyone's network, let alone the computer system for the USPS. That said, we are willing to do almost anything to make this right. Can you please email customercare@cleanitsupply.com (attn: CS Mngr)? We will look into this as an utmost priority.
CleanItSupply

Thumbnail of user brucec1642
1 review
1 helpful vote
December 19th, 2023
Verified purchase

As a data recovery service, finding just the right box for returning customers' phones can be a nightmare. They need to be snug enough to prevent bouncing around, but not so tight that phones get squeezed. Plus, we need assurance they'll withstand the rigors of shipping.

Well, our search is over! They're the ideal size for most smartphones, with just enough wiggle room for some packing padding. Thank you.

Reason I chose this business:

The right size at the right price.

Reason I chose this product:

Needed a specific size.

Quality
Thumbnail of user waynec903
1 review
1 helpful vote
January 5th, 2024
Verified purchase

Good product and price. Shipping a little high and out of your control. Will order again! Thanks

Reason I chose this business:

Found you online!

Quality
Thumbnail of user gwendolynt48
1 review
0 helpful votes
April 21st, 2024
Verified purchase
• Updated review

When shopping I found that the supplies I needed were cheaper than most other places. However, I had a shipping fee but it didn't matter. I received my order about 2 or 3 days later. That's what I call fast service!

Reason I chose this business:

I chose CleanitSupply because the prices were better than others.

Reason I chose this product:

I chose these products because they are the ones I always use.

Quality
Great prices!
September 29th, 2021
Verified site experience
• Previous review

Great prices! The first order arrived to me the next day. I was not expecting to receive it so quickly! Love this site especially the free shipping!

Reason I chose this business:

I ordered from there 2 days ago and was very impressed with the prices and amazingly fast delivery!

You have great prices and all types of supplies that's...
September 27th, 2021
Verified site experience
• Previous review

You have great prices and all types of supplies that's really needed at this time. Navigating your site is very easy to do and understand.

Reason I chose this business:

I saw items that I needed were on sale for great prices and I got free shipping as well!

Thumbnail of user marybethg19
1 review
4 helpful votes
July 2nd, 2020

When the pandemic broke out, this was the only place I was able to find toilet paper, masks, wipes and other essentials. And at a better price than anywhere else. Everything shipped immediately and was at my door very quickly. Knowing that I had these essentials handy made this awful event a little less stressful. Now that I'm working from home (maybe forever), I'm going back often for office supplies, including furniture. The convenience is incredible and the selection rivals Amazon, without having to scroll through pages of products that don't match my search. I expect to be shopping here for the foreseeable future.

Thumbnail of user benitas22
2 reviews
0 helpful votes
January 17th, 2024
Verified purchase
• Updated review

It's cheaper for our family to purchase here.it beats the warehouses. It saves us on gas as well.The products last for months. And that's a win for us with everything being so high at grocery stores.

Reason I chose this business:

Because it allowed me to purchase from them as a regular consumer

Reason I chose this product:

I chose dawn because. I use it a lor to wash dishes and do household cleaning. So I'm able to buy it by the gallon. Saves us money

Quality
I really enjoy the great deals and savings
March 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because you had my favorite brand of disinfectant wipes.

Thumbnail of user aliciab692
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Appreciated the ease and convenience of this site. They had everything I needed and shipped it out in a timely manner.

Quality
Thumbnail of user phylliss391
1 review
0 helpful votes
June 3rd, 2022
Verified purchase
• Updated review

I am pretty sure I had typed in the Memorial Day sale coupon code of "FLAG" correctly but I know I used capital letters, so either the program expected lower case or I accidentally baked up and lost it. Anyway, customer service fixed the free shipping for me. So I am very happy.

Somehow I missed out on Free Shipping and they immediately fixed it for me as I did qualify.

Reason I chose this business:

I had used them before and eeded the germicidal bleach.

Reason I chose this product:

This bleach is sooooooo much better than regular. The Frosted Flakes bowls are a good size and they're G-r-r-r-eat!

Service
Quality
Maybe I misunderstood but thought I was getting free...
June 29th, 2022
Verified site experience
• Previous review

Maybe I misunderstood but thought I was getting free shipping? Since I am not I would like to cancel the Breakfast Cereal which I only purchased in order to get over $49.

Reason I chose this business:

Needed the germicidal bleach.

* CleanItSupply attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lisal2382
1 review
0 helpful votes
November 28th, 2021
Verified purchase

I received and-mail from them saying that original scent Lysol disinfectant spray was back in stock. At first I didn't know if it was a scam because it was IMPOSSIBLE to find it anywhere since Covid began. I looked up CleanItSupply on the Better Business Bureau website abound saw it had an A+ rating. I went ahead an ordered a case of the Lysol through the link on the Better Business Bureau website and received it within 3 days. A totally pleasant experience!

Reason I chose this business:

They were courteous enough to send me an e-mail when this product came back in stock. I had placed an order over 1 1/2 years ago up with another place and was told it was on back order and they would notify me when it was back in stock. They put pending charges on my credit card to keep holding my order, but then recently I went to that site and saw that the Lysol was back in stock, but they never sent my order or notified me that it was back in stock. My order still shows as backorder. The only thing I can assume is that they didn’t want to fill my backorder because they had dramatically increased the price and didn’t want to give me my order for the price I originally paid for it.

Reason I chose this product:

I have sensitivity to fragrances due to migraines and the only disinfectant spray that doesn’t give me a migraine is Lysol ORIGINAL scent disinfectant spray. I have literally tried every other scent of Lysol and also disinfectants from other brands. They all give me an instant migraine. Thankfully, Lysol original scent is available again!

Quality
Thumbnail of user kathleent1112
1 review
0 helpful votes
August 4th, 2022
Verified purchase

Received all my items ordered which seems to be rare these days. Great prices and quality products.
Love ordering from Clean It supply. Wish you were part of GSA Advantage so we could order our work products from you.

Reason I chose this business:

Have used them in the past when ordering our cleaning supplies for work until we had to start going through GSA Advantage.

Reason I chose this product:

Because I have never been disappointed with Clean It Supply.
I needed these items for the home and knew I could count on you for fast delivery and available products. I will always go through Clean It Supply for all my home cleaning supplies and other items.

Quality
Thumbnail of user christopherl1832
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I've previously purchased this same item/quantity and CleanItSupply still was able to beat Amazon, shipped to my house. The package arrived quickly and in great shape.

Reason I chose this business:

They had an unbeatable price on this item/quantity of Windex multi-surface antibacterial.

Reason I chose this product:

It’s pretty much our product of choice for cleaning the kitchen counters and stovetop.

Quality
Thumbnail of user perumarcg
1 review
0 helpful votes
February 23rd, 2021
Verified purchase

It was a GREAT experience, from customer service to the receipt of products. It superseded my expectations

Reason I chose this business:

To be honest just looking for a product that wasn't available through other vendors

Reason I chose this product:

It was a product I have been using for a while in my cleaning business

Value
Shipping
Quality
Thumbnail of user micheleg536
1 review
0 helpful votes
April 15th, 2023
Verified purchase

The company delivered Very fast. The ambu bag arrived in new condition as expected. It was a good price. I would utilize this company in the future. Except trying to make me use 50 words to describe the experience in their survey. Lol

Reason I chose this business:

The price was good.

Reason I chose this product:

In case of an emergency.

Quality
Thumbnail of user francisk109
3 reviews
1 helpful vote
November 10th, 2021

I know of a particular hacker who is well known all over the world, and that provides good services when comes to hacking of any such, they are the only hacker that I can recommend in this website because have used them a couple of time and I will say was awesome. They provide the following service such as school grade, WhatsApp hacking, criminal record, Facebook account, retriever of the lost document and more contact them via Support@ hacker4wise.com

Service
Value
Shipping
Returns
Thumbnail of user joshm760
1 review
0 helpful votes
July 29th, 2022
Verified purchase

What I expected no hassle. Emailed asking about delivery good response received a phone call for delivery date and time.

Good feedback

Service
Quality
Thumbnail of user johna2734
1 review
0 helpful votes
January 2nd, 2021
Verified purchase

I have always lived by the way I was taught. Buy two, use one and then reorder.

Reason I chose this business:

CleanItSupply has had what I wanted; when I wanted it; and for a price I was willing to pay.

Reason I chose this product:

The products were what we used when I was growing up.

Value
Shipping
Quality
Thumbnail of user tinab1357
1 review
0 helpful votes
September 13th, 2023
Verified purchase

Love how quickly I received my order. I forgot to add the free shipping code. Contacted customer service and she credited my account. Great experience. Definitely buy from them again. Definitely tell others about this company!

Forgot to add the free shipping code. Contacted customer service. She quickly responded and credited my account. Easy, simple, and done correctly.

Reason I chose this business:

Saw an ad. Price was cheaper than what I was paying.

Reason I chose this product:

Quality and Price

Service
Quality
Thumbnail of user barbarab798
4 reviews
0 helpful votes
July 16th, 2022
Verified purchase

I finally got the hot chocolate I wanted after two unsuccessful attempts with other venders. I'm a satisfied customer.

Reason I chose this business:

Because it had the product I wanted.

Reason I chose this product:

Because I had tasted it before and liked it.

Quality
Thumbnail of user nitas75
2 reviews
0 helpful votes
August 12th, 2023
Verified purchase

I ordered these duck and sweet potato treats. I remitted payment and was waiting for my package. About 1 week later I recieved an email to inform me that they were out of stock. She said it would be back in stock in 2 weeks. I was offered a refund or wait the 2 weeks. I chose to wait because my little dog loves these treats. I hope my next email is to inform me they are shipping my order!

Reason I chose this business:

I chose CleanItSupply because they had the best price.

Reason I chose this product:

My dog has been eating these treats for years!

* CleanItSupply attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user jamesw5297
1 review
0 helpful votes
January 17th, 2023
Verified purchase

Title says it all - the one thing I will add is that their site is easy to use.

Reason I chose this business:

Good selection and great site!

Reason I chose this product:

They were what I needed for early spring cleaning.

Quality
Thumbnail of user katel277
1 review
0 helpful votes
March 24th, 2021
Verified purchase

After researching options for office chairs, I found a brand and model that I wanted. CleanItSupply sold that particular chair and the price was the best I could find. Initially, I ordered the chair and was charged shipping even though my order qualified for free shipping. I called customer service and was credited the shipping value. The staff was courteous, knowledgeable, and very helpful - a very pleasant buying experience. I would recommend to anyone.

Service
Value
Shipping
Quality
Thumbnail of user ginap468
1 review
0 helpful votes
February 24th, 2024
Verified purchase

Great service, quick ship. I made Superbowl snack trays to deliver to Police Officers while they were on duty on Superbowl Sunday - and these were my bins. Turned out fantastic!

Reason I chose this business:

Had the produce I needed.

Reason I chose this product:

To make Snack trays for Superbowl Spread - Perfect size!

Quality
Thumbnail of user debbiem1026
1 review
0 helpful votes
March 8th, 2021
Verified purchase

Easy to order, quick delivery. One product was received damaged, I reported it the day received. The company requested some info, I provided it right away and they very quickly handled the claim and replaced the damaged product within 48 hours. During the claim and replacement process they kept in touch with me on the status, they let me know when the product shipped and provided tracking information. Excellent service.

Service
Value
Shipping
Quality

Sitejabber for Business

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 8 days

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4.6
2,369 reviews
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