Freelancer

I recently experienced exceptional customer support at Freelancer.com that I wish to commend. Reaching out through their live chat, I was quickly connected with a representative, demonstrating Freelancer.com's commitment to prompt service.

The representative, Jewel, provided a warm and attentive response, thoroughly understanding my issue without rushing the conversation. Their expertise shone through as they offered clear, actionable solutions, simplifying complex procedures with ease.

We had a pleasant chat and the interviewer Russel V. was welcoming. He made the conversation flow naturally, ensuring I felt at ease throughout the process. Russel was well-prepared, having clearly reviewed my background in advance. His insightful questions not only gauged my qualifications but also allowed me to understand the expectations. Overall, it was a positive experience, and I appreciated Russel's professionalism and approachability.

I have had an exceptional experience with Freelancer. In addition to consistently receiving projects from clients, the staff demonstrate excellence in their roles. Recently, the Preferred Freelancer team diligently followed up on my application and provided assistance throughout the onboarding process, which left me feeling thoroughly excited. If you have yet to join Freelancer, you may be overlooking the invaluable freedom it offers in terms of working at your own pace.

Nach meiner Erfahrung, ist dieses Portal wirklich sehr nett und zuvorkommend. Schnell und sehr hilfsbereit. Sehr empfehlenswert. Egal ab man Privat oder Kommerziell einen Auftrag vergibt, mit ein paar Englischkenntnissen ist es sehr einfach. Bei kleinen Fehler sind sofort hilfsbereite Menschen da. Schade ist nur, dass es keinen deutschen Support gibt. Für Menschen ohne Englischkenntnisse könnte es echt einfach sein. Aber das nur als Idee.

It took a few emails back and forth, but the agent resolved my issue, which was an erroneous charge for a project.

I have to say that "Freelancer" is truly a people-centered freelance-platform. I had a small card-authentication issue and therefore had to reach out to the support team. My issue was resolved quickly, carefully, professionally and most of all, empathetically. I noticed that the support team guys really work together as a team and were quick to discern, understand and help me accordingly. I was truly delighted!

Freelancer is an easy-to-use platform; even their help articles are short and straight to the point. When you meet their support team, you'll love how they are fast on dealing with whatever problems you're facing. They will make sure everything is sorted out to your satisfaction and direct you accordingly when necessary. Customer support is usually a challenge for many businesses but Freelancer seems to have a formula for rocking it. Overall great experience.

Regarding Allie A the support agent.
A professional lady who understood immediately what my concern was, she handled it without any problems whatsoever, and that it was done quickly. Gave me the info I needed and solved my problem without any hiccups.
Such treatment is greatly appreciated, especially for an entrepreneur.
Next time I go to support I want an Allie A. Original or a cloned one.:)

Thank you for the support Allie.

Best Regards
Johnny Van Nguyen
Alias: Prophezy

The interview process was so friendly and the Freelancer person was very polite and cooperative. She is very professional person.

My experience with Freelancer has been highly positive. It offers a vast platform connecting clients with skilled professionals globally. Navigating the site is straightforward, and its bidding system is efficient. The diverse range of projects available provides excellent opportunities, although competition can be intense. Overall, it's a valuable resource for freelancers.

Alexander Lewis's sales performance is truly outstanding. His exceptional ability to connect with clients, understand their needs, and provide tailored solutions has led to remarkable results. His dedication, persuasive communication skills, and unwavering commitment to achieving targets make him a key asset to any sales team. Alexander consistently goes above and beyond, consistently delivering superb results and setting a high standard for excellence in sales.

I've started working part-time at Freelancer.com one year ago, it has been a great experience. Plenty of projects for people from any background. I've met with some excellent clients. I've worked with mainly Python, React stacks. Any issue was resolved by the support team as fast as possible. Overall it's a great journey.

I have tried to deal with many jobs, but the majority are thieves/scammers, almost 90%. So, it is satisfying to meet with a staff at 'Freelancer' who gives honesty and veracity about a real process: my verification. Miss Russell V. did a good job, and she asked me clear questions to understand my skills so I can obtain my verification. It is satisfactory to know that I will work with serious and verified jobs and projects on this 'Freelancer' website.

I'm glad i found the opportunity to work as a Freelancer back in 2014. I was bankrupted with my local business and nothing left to do. But Freelancer.com was a light and it helped me to restore my financial status. Now I'm a full-time freelancer with multiple skills. It really gave me clarity while setting up my career-path & goals. I seek my lifetime career with them. They have insight and providing a best marketplace experience to millions.

I was thoroughly impressed by the efficiency and professionalism of the entire process.
From start to finish, the verification procedure was seamless. The instructions provided were clear, making it easy for me to understand what was required. The interface was user-friendly, and I encountered no technical glitches or issues.

What stood out to me the most was the promptness of the verification team. They responded promptly to my inquiries and guided me through each step with patience and courtesy.

Scam artists are getting more sophisticated, pretending to offer jobs when in reality, they're just trying to steal your banking information.

Freelancer requires users to stay on the platform, where all milestones are paid through them and no account numbers are shared with strangers over the internet. It might seem like a no-brainer but when you're hungry and worried about paying rent, almost any job offer seems like a good idea.

I'll stick with Freelancer, thank you very much.

As a freelancer, I've had a great experience using Freelancer. The platform offers a wide range of opportunities to showcase my skills and connect with clients from around the world. The user interface is intuitive and easy to navigate, making it simple to browse projects and submit proposals. I appreciate the flexibility to set my own rates and work on projects that align with my expertise and interests. The support team is also responsive and helpful whenever I've had questions or issues. Overall, Freelancer has been an invaluable resource for finding freelance work and growing my business

Freelancer are open website support to communicate between freelancers and recruiters. We trust and believe the projects in the website to work as a freelancer. I satisfy with feedback from Freelancer service support to deal with my request. Please try more to eliminate the projects are not standard to avoid that will be lost the trust of the professional who would like to have the good platform to cooperation to develop the business

Freelancer.com is the first freelance work platform I used when I decided to start to work on my own.

Today, it is still my main source of income and the best freelance work platform I use.

Today, I received a special offer from Dana, a customer representative that politely guided me through the process until everything was done.

Thanks for making everything easy and smooth all the time.

Highly recommended!

My interview with Freelancer Russell V. was highly inspiring and informative. Russell shared his positive experiences in freelancing, offering practical advice and real-life examples. He provided valuable strategies for everyday challenges, emphasizing continuous learning and growth. The interview included valuable insights into industry trends and resources, making it a beneficial read for new and experienced freelancers. Overall, Russell's optimistic and knowledgeable approach made the interview an enjoyable and valuable resource for anyone in the freelancing field.

It was fast and smooth transaction. The supports are really helpful they're straight to the point on how to handle my case. I thought it would take me some time so I try to response multiple time but it ended up creating new ticket I assume. I do apologize for that!

Please forward my regards to Ms/Mr. Maine, Jam and Caleb P.

Have a nice day and continue to help people at this platform.

I had a problem that I did the translation in time, but the client didn't want to pay me, plus he turned off automatic billing in the beginning of our conversation. I thought he would pay me in the end, plus he asked me to make price lower which I accepted because I am a new freelancer, but no! He wanted me first to send him the translation, and then to send me money for my work, but because I saw there was some kind of deception, I didn't do what he told me. Freelancer site didn't do anything about this issue, and I reported both project and user. Such a shame!

Kevin helped in getting refund for dormant account fee. I logged in after 3 years to my account to find I have been charged US$10 per month for last so many months.
I was going to close my Freelancer account but decided to contact "Support" team anyway.
I was quite happy that Kevin refunded account dormant fees and I can continue to use Freelancer site to post my new projects.
Thanks Kevin for doing a wonderful job!