• Join To Hire

Join To Hire

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Overview

Join To Hire has a rating of 3.86 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Join To Hire most frequently mention high quality, freelance platform, and support team. Join To Hire ranks 15th among Freelancing sites.

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What reviewers want you to know

Positive highlights

  • Very happy to find freelancers via the www.jointohire.com, the support team is excellent.
  • But 1 year ago I found a freelance platform with the safest payment system and with no risk of loosing the investments.

Critical highlights

  • Hired a freelancer through JoinToHire, submitted the deposit but never received any work.
  • The money is charged on your credit card even if you don't approve it.
How would you rate Join To Hire?
Top Positive Review

“JoinToHire is a great company to work with.”

Tony G.
5/12/20

I would strongly recommend working with JointoHire. Developers are super knowledgeable and engaged. Due to them, we had a new great site that help our business to grow. They have awesome service and responsive team. It was very easy to work with them: first of all, they have deep understanding of developing, and secondly, they listen to you and find the best solution for your problem.

Top Critical Review

“Don't join this. They keep taking money from credit card. No response to email or what ever.”

Ron N.
1/26/22

Don't join this. They keep taking money from credit card. No response to email or what ever. Even stopping contract and taking out credit card in payment system has no effect. Lost lots of money here.

Reviews (110)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (7) payment system (5) work (67) credit card (4) customer service (4) web designer (3) freelancer (55) project (46) not use (6) customer support (4) platform (48) payment method (4)
Thumbnail of user tonyg297
1 review
0 helpful votes
May 12th, 2020

I would strongly recommend working with JointoHire. Developers are super knowledgeable and engaged. Due to them, we had a new great site that help our business to grow. They have awesome service and responsive team. It was very easy to work with them: first of all, they have deep understanding of developing, and secondly, they listen to you and find the best solution for your problem.

Thumbnail of user ronn180
1 review
0 helpful votes
January 26th, 2022

Don't join this. They keep taking money from credit card. No response to email or what ever. Even stopping contract and taking out credit card in payment system has no effect. Lost lots of money here.

Service
Value
Quality
Thumbnail of user noahp70
1 review
0 helpful votes
September 3rd, 2020

I can see many reviews from the clients but I would like to share my opinion as a freelancer registered on Jointohire. I have been working on Jointohire for than a year and as a first trial for working remotely I would say this is amazing. On Jointohire you can find many job opportunities from all over the world for various IT projects. My clients have always been very nice and straight what they want, which has made my tasks easier.

Thumbnail of user leahl101
1 review
0 helpful votes
March 18th, 2020

Martina is AMAZING! She took on a project that was completely disorganized, and mainly just vague ideas, and turned it into something that our clients just fall in love with when they see. This a true example of professionalism and expertise. She knows how to take vague concepts, which are really complicated, and turn them into a concrete and practical product. On the marketing side, she's also produced some real gems for our communications and powerpoint presentations.

Thumbnail of user elliottg19
1 review
6 helpful votes
April 2nd, 2020

They take money, don't deliver on anything, work doesn't even start and then if you're trying to get in touch to get a response from the 'freelancer' - who I am sure doesn't actually exist - then you keep getting empty promises.

'Refund within 15 hours', 'first payment has been refunded' etc. DO NOT USE, STEER CLEAR.

Tip for consumers:
DO NOT USE. This company should be deleted from the internet.

Products used:
i didn't actually use any products, I cancelled the work and the payment was taken anyway.

Service
Value
Shipping
Returns
Quality
Thumbnail of user oliviaj91
1 review
0 helpful votes
March 19th, 2020

Arannyk did an amazing job writing unique and SEO optimized content for us on a daily basis! His communication was top-notch, he met all deadlines, and his skills were reasonably strong. We really enjoyed working with Arannyk and will likely have additional jobs for him in the near future. He's a great guy and a true professional and I would recommend him to anyone who needs quality content (no matter the topic/niche) delivered on a schedule.

Thumbnail of user anthonye401
1 review
6 helpful votes
June 1st, 2020

My "Freelancer" after taking over $1000 stopped responding. I have appealed it multiple times and there only response is that he did log the hours in the console. It is irrelevant that he hasn't sent me any of it and is now ignoring my messages. As long as they log the hours they don't actually have to send you anything! If your freelancer decides to stop then Jointohire will back them 100%.

Thumbnail of user michaelg2915
1 review
0 helpful votes
January 22nd, 2021

Don't use join to hire they are stealing money. They charged my card 7 times for a total of 1200$ on a project that was supposed to be completed in 2 days for under 200$.
Don't use this site for your own good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user quintonb19
1 review
2 helpful votes
August 27th, 2020

I can't believe they would go to this extent to scam people, like you would have made SO MUCH MORE MONEY if you did the job the right way and not scam people. They dragged out our project that was supposed to take three weeks into over four and milked as much money as they could along the way. No progress updates, nothing. Don't waste your time or money.

Thumbnail of user annab802
1 review
0 helpful votes
September 4th, 2020

Jointohire is an excellent platform to hire people for business especially in IT sector. I have been using this platform for more than 2 years now and I've never had any complaint towards the administrative staff and freelancer. Jointohire has amazing customer service, as they are super supportive and that's one of the biggest reasons makes me come again and again.

Thumbnail of user mrl81
1 review
1 helpful vote
April 21st, 2020

I used it hire developer, worked with Markos Perry
I have been impressed with the quality of work done by Markos. He is very skilled and keen to deliver a high quality job.
I need WP website and plugin for scraping date
He finished the wok in 3 week, just 3 week, I make payment weekly $600 each week.
Working with Markos has been fantastic. He was a great choice for the job! Talented, takes initiative and is a great communicator.

Thumbnail of user georges981
1 review
0 helpful votes
August 5th, 2020

Hi!
Recently I found a freelancer on JoinToHire to develop a Wordpress website for human resources. I could never imagine that they are so organized and freelancers there are so experienced and highly qualified. I particularly worked with Jeffery West, who had so much hands-on experience in this field. I enjoy every minute of working with him.
Both JoinToHire and freelancers are amazing. The website has very good customer support and its employees are open to any type of discussions.

Thumbnail of user mattb366
1 review
2 helpful votes
August 19th, 2019

Jointohire would not allow me to stop payments to freelancer that was doing incorrect work.

Even after billing stopped and was able to prove issue in writing they refused to refund money. Freelancer is still active on platform and still will not respond to messages or calls.

Use any other site

Thumbnail of user mikeh1348
1 review
0 helpful votes
July 11th, 2020

I have been working with JointoHire since 2019 and we have completed a couple of successful projects together. The Full stack developer David has done a great job for me and for a nice price. We were completing the payments only after I confirm the job done by him. He was very responsible and attentive to the deadlines. I liked working with him. Recommend this platform.

Thumbnail of user nicolasp42
1 review
6 helpful votes
June 24th, 2020

I agree with the others who were scammed, my freelancer charged me for two weeks of work and I got nothing, I decided to stop it after the two weeks and filed a dispute with them and got this response "We reviewed your freelancer's Work Diary and determined that there are no hours which were not logged in accordance with the Hourly Payment Protection." So in effect as long as the freelancer logs the hours in to their system they get paid, even if they don't do any work. The money is charged on your credit card even if you don't approve it. If you have an honest freelancer you can have good results as I have on other sites like upwork, but on upwork I have to specifically approve the payments which gives you better protection. This freelancer encouraged me off of upwork where I had originally posted the job to Join For Hire. I do feel I was scammed, so watch out.

Thumbnail of user ayobamio1
1 review
0 helpful votes
September 2nd, 2020

I'd definitely recommend JoinToHire for anyone who wants a quality service.

I've been to various sites where I hire freelancers to work
For me, but I haven't been really satisfied probably because I have a great taste.

Hiring from JoinToHire has been a different one. I've worked with 13 of their freelancers and I can say these guys are really competent and efficient.

One other interesting fact about them is that they all respect the rule of deadlines.

Thumbnail of user sinae2
1 review
3 helpful votes
May 18th, 2020

I hired a contractor through the JointoHire.com website to work on a software development project. The contractor stopped communicating with me and didn't deliver anything. I reached out to the site to tell them what happened. I explained that the contractor disappeared and I wanted to confirm he couldn't add manual time to his contract since he hadn't tracked any time using their tracking software. They assured me they disabled the capability to add manual hours. I ended the contract with 0 hours tracked and removed my credit card from their website. Days later, I got a charge for $340 on my credit card. I reached out multiple times to request a refund. I filed a dispute through their website which has been ignored to date. The best JointoHire.com would offer me was credit on their platform to make up for my poor experience. So basically, I paid despite not getting anything delivered even after I confirmed with them that I wouldn't be billed. They also keep your credit card information on file even after you remove it from their website, which I'm sure is not legal either. Their customer service takes 3 days just to respond to each message. I can't recommend enough that you use a more reputable platform for your outsourcing needs. This one is designed to rip you off.

Thumbnail of user scottl940
1 review
0 helpful votes
August 28th, 2020

We were scammed by one of their freelancers ~ we Immediately let them know! See screen shot... We followed their directions, they assured us anyway, the $400 would not be taken out of PayPal. 10 days later they charged our account with no job started or services rendered. We reached out to them without response, We disputed it with PayPal & they lied to PayPal, Lucy I took this scene shot! Or I would be screwed. Lastly as I guess an attempt to steel our money. They sent me a response "On Aug 28,2020, at 3:10 AM, *******@jointohire.com wrote:

Dear Scott

Thanks for your patient
Unfortunately as you dispute the case out of our platform we couldn't support you anymore.

Regards
Lola
Join to Hire Support Team "

STAY FARE AWAY FROM THESE PEOPLE! BAD BAD BAD

Thumbnail of user tamarah101
1 review
0 helpful votes
February 12th, 2020

My experience with this platform was quite amazing. I was using JTH for the first time and so I was a little bit worried. Anyways, I decided to trust this platform, relying on positive feedback. I will never regret this choice as I have discovered a new platform, which I can absolutely trust and rely on the certified specialists who guarantee the high quality realization of my project. For sure, I highly recommend this platform. Once you try it, it will become your favorite place for outsource.

Thumbnail of user aderombis
1 review
0 helpful votes
September 1st, 2020

I finally found JoinToHire after being all over the internet for reliable freelancers.
You really don't have anything to worry about if you outsource your project here. With safe payment verification and freelancers who are ready to work with you to your satisfaction, I can say you've won. Your next project deserves the best talents out there and JoinToHire is has enough of them. Thank me later!

Thumbnail of user roberti160
1 review
0 helpful votes
February 13th, 2020

I have been using Jointohire for 8 months. The quality of the service they provide surprises me every time I need a freelancer for my new project. The freelancers are very dedicated and do their tasks perfectly. My final project was so ideal to me that I was so glad I chose exactly Join to Hire company. After the first positive experience I continued using this platform and gaining more awesome results

Thumbnail of user micka19
1 review
1 helpful vote
September 27th, 2021
Verified purchase

If you gave this company your credit card details, YOU MUST CANCEL YOUR CARD NOW!

(You will also notice there is no way to delete your payment information from your control panel, so your card is pretty much compromised)

This happened to me twice, so they stole $1000: my job ended in February and I paid it in full. I thought it was over, but in July I was billed $500 for no reason. I opened a case with my bank and also contacted *******@jointohire.com (they replied occasionally, but never helped).

To my surprise, they billed me AGAIN extra $500 on September 16th, which is criminal. First thing I went to my bank and cancelled my card, so they cannot steal any more money. Then I opened another case, and also reported the website to the police. But, being based in Armenia, there is little they can do

I am attaching a screenshot of what I mean. Also, it is interesting to note that the $500 payment in July no longer shows up in the history, as it is not tied to any invoice. Disappeared, just like the money have disappeared from my bank

Service
Value
Quality
Thumbnail of user paulb2147
1 review
4 helpful votes
June 30th, 2020

I joined join to hire as a freelancer on Upwork suggested she prefered this platform. I ended up not using her but created an account. I then forgot about it until today when $510 was taken out of my account. I'm not sure why this has happened but I have not had any reply from them yet. Dont use them, I'm going to get the money back but this is a SCAM website.

Thumbnail of user leonw76
1 review
0 helpful votes
August 24th, 2020

Here are many things that I really like the Jointohire platform for and as a client I can share the best things about using the Jointohire.
1. Freelancers are not scamming because of the comprehensive and long selection procedure.
2. Safe and secure payment method: Escrow Payment
3. Freelancers with diverse skills and knowledge
4. Helpful and supportive customer support.

Thumbnail of user jamess3678
1 review
1 helpful vote
September 16th, 2020

DO NOT USE THIS PLATFORM!

Freelancer referred me from Upwork and never delivered any work (Ann Jell - apparently from the UK). I disconnected my payment method but was then charged double the logged hours.

No response from the support team and I can't even close my account.

Oh... and i'm betting all the 'positive' reviews on this site (and others) are fake. Just check the stock photo's used in the positive comment profiles.

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