• Kismia

Kismia

Overview

Kismia has a rating of 4.04 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kismia most frequently mention customer support, serious relationship, and real people. Kismia ranks 13th among International Dating sites.

  • Service
    49
  • Value
    48
  • Shipping
    35
  • Returns
    39
  • Quality
    51

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 82.8%
Positive
72
Neutral
0
Negative
15
21
See all photos

What reviewers want you to know

Positive highlights

  • I used a lot of dating websites before, but Kismia definitely wins thanks to its customer support.

Critical highlights

No critical highlights yet

How would you rate Kismia?
Top Positive Review

“I was impressed”

Walter M.
1/5/24

I was impressed with the design of this app after I saw its ad. That's why I decided to register and find out more. I noted good moderation of profiles, because I came across only few suspicious profiles. Also, app has very convenient search by couples and likes. However, developers should think about adding option to send voice messages in chats.

Top Critical Review

“No locals because You can't see it.”

Nancy H.
11/2/23

Im in Texas but was getting messages from elsewhere. Like California, Virgina, New York and even a guy from Costa Rica! How is that LOCAL? It doesn't let you put a radius or you can't even see their location on profile unless you pay. Annoying.

Reviews (164)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (15)
Thumbnail of user leoa172
1 review
0 helpful votes
April 1st, 2024

At first I've tried free 3-day premium subscription. For me it was enough time to understand whether this website worth my attention. It has great interface, a lot of verified profiles and professional customer support.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Leo! Thank you for your appreciation. We are glad that you have chosen our website. We wish you a pleasant communication!

Thumbnail of user walterm793
1 review
1 helpful vote
January 5th, 2024

I was impressed with the design of this app after I saw its ad. That's why I decided to register and find out more. I noted good moderation of profiles, because I came across only few suspicious profiles. Also, app has very convenient search by couples and likes. However, developers should think about adding option to send voice messages in chats.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Walter! Thank you for your feedback and suggestion, we will pass it on to the development team. We wish you joyful communication!

Thumbnail of user williamc5146
1 review
1 helpful vote
March 7th, 2024

I like Kismia. For the few days I've tried to visit website, they're very effective on their response whenever you want any assistance from them. I'm looking forward to meet someone special here.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, William! Thank you for your positive feedback. Your positive experience is the most eloquent confirmation of our efforts! Stay with us, only love is ahead!

Thumbnail of user davida5231
1 review
0 helpful votes
February 26th, 2024

I was on a lot of dating websites before, but Kismia support team impressed me. Friendly and professional communication. Thanks you so much Kismia.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, David! Your satisfaction with our website and the support team's efforts means a lot to us. Thank you for rating our work highly. We wish you joyful communication ahead!

Thumbnail of user michaell6663
1 review
1 helpful vote
January 29th, 2024

Amazing customer support here. Reply to my request was within couple of minutes. I will continue to use this website for sure.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hey, Michael! So pleased to hear it. We are glad that you have chosen Kismia. Thanks for your positive feedback😉

Thumbnail of user jacoba558
1 review
0 helpful votes
March 14th, 2024

I'm happy with this app, good design, takes up little space on the phone. There are many users, so definitely you'll find someone to talk to. But I also want to say that you can't send media content in chats, I don't know what this is connected with. So I hope this will change in future.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Jacob! Thank you for your feedback and suggestion, we will pass it to our development team. We also really like to hear that you're enjoying our platform! We wish you find what you are looking for 😉

Thumbnail of user joset689
1 review
0 helpful votes
January 9th, 2024

Honest and trustworthy website. Customer support replied on my email in few minutes and I got a refund quickly. I appreciate all these efforts by the team.

Service
Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Jose! Thank you for your positive feedback, and we are always available 24/7 to assist you with all requests!

Thumbnail of user gradyv13
1 review
0 helpful votes
April 2nd, 2024

Dating website with a lot of active users. Subscription price is good, not to expensive. And what is important, Kismia has responsible and friendly customer support.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Grady! We're extremely pleased that you were satisfied with our platform. Thank you for your positive feedback, and always remember, we're here 24/7 to support you with any inquiries!

Thumbnail of user stanleys463
1 review
0 helpful votes
January 22nd, 2024

I was looking for a high-quality dating website with good subscription price for a couple of days and then I've found Kismia. This website has almost everything that I was looking for - cool interface, good user database and careful moderation. My only recommendation is to enable sharing videos in chats.

Service
Value
Shipping
Returns
Quality
Thumbnail of user innap24
Inna P. – Kismia Rep

Hi, Stanley! Thank you for your feedback, we will pass it on to our app development department, we also love to hear that you are enjoying our app! We wish you find what you are looking for in our app😉.

Thumbnail of user deweym47
1 review
0 helpful votes
April 15th, 2024

Can't say a lot about the website itself at the moment, but customer support team has done amazing job. I wrote to them about suspicious profile of man that I came across. They answered the same day and informed me that after investigation his profile was blocked.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Dewey! We are thankful for your high rating of our site! It is very precious for us that you were completely satisfied with the work of our support team. We wish you find what you are looking for 😉

Thumbnail of user tommyl230
1 review
0 helpful votes
February 18th, 2024

Online dating can be real, the only thing is to find the right platform. Now I'm sure about it because 2 month ago I met my girlfriend on Kismia. Yes, it took some time and money spent on subscription, however it's definitely worth it.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Tommy! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource.

Thumbnail of user arnoldj77
1 review
0 helpful votes
April 24th, 2024

My favourite dating website as for now! I like its interface and variety of search filters. And subscription price is good.

Thumbnail of user patrickm2683
1 review
0 helpful votes
February 14th, 2024

Great example of high-quality customer service. Quick response from the representative of the website and issue was solved within one hour. Definitely recommend.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Patrick! Thank you for your delightful feedback! It's a great joy for the whole team that we were able to meet your expectation!

Thumbnail of user paulm5416
1 review
1 helpful vote
March 21st, 2024

Outstanding work of customer support. Professional communication from the representatives of the team. My problem was solved, so I'm happy with everything now.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Paul! Thank you for taking the time to share your impressions with our readers. It's a great joy for the whole team that we were able to meet your expectations.

Thumbnail of user ryanm2209
1 review
0 helpful votes
March 24th, 2024

It's not good that you can't write to your match without paying. But if you have serious intentions, it won't be a problem to pay couple of dollars for subscription. Moreover, the website has amazing customer support. I want to thank them for their work.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Ryan! Your complete satisfaction with our platform and the high rating you've given to our work and the support agent's efforts mean a lot to us! The website offers both free communication and a paid subscription. Indeed, many opportunities open up after activating the subscription. But you also have the option to freely message all Premium users. We wish you pleasant communication!

Thumbnail of user matthewh2301
1 review
0 helpful votes
January 12th, 2024

I can't say that Kismia differs a lot from other dating websites, but it has all necessary features - nice interface and a lot of users. You should be ready to pay for subscription, but I think that price is affordable. And also I noticed good moderation of profiles, it's cool.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hi, Matthew! Thank you for your kind feedback. We offer both free communication and a paid subscription. Indeed, many opportunities open up after activating the subscription. But you also have the option to freely message all Premium users. We wish you a pleasant communication!

Thumbnail of user donaldj705
1 review
0 helpful votes
January 18th, 2024

I want to express my appreciation to the support team. Great service and customer-oriented work...

Service
Value
Shipping
Returns
Quality
Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Donald! We are very glad that you liked our application. Thank you for your positive feedback, and we are always available 24/7 to assist you with all requests!

Thumbnail of user danield2714
1 review
0 helpful votes
January 25th, 2024

I will be forever grateful to the developers of Kismia, because here I met my amazing wife. Overall, design of the website is great and what is important, here you can find profiles of real people. Definitely recommend.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Daniel! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource.

Thumbnail of user lelanda29
1 review
0 helpful votes
March 29th, 2024

Do not regret buying subscription on Kismia. I was on a couple of dates with girls that I met here and everything went great.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Leland! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource. Enjoy a pleasant time.

Thumbnail of user jonathanw1032
1 review
1 helpful vote
November 2nd, 2023

I always thought that meeting people online is quite weird, but now I have another opinion and that's why I'm writing this review. Kismia completely changed my mind, because here I met educated and successful people. I see profiles of real people, without scammers or bots. Even price of subscription is not high and everyone can afford it. Thanks for that.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Jonathan! So pleased to hear it. We are glad that you have chosen Kismia. Our moderators are working 24/7 to verify the profiles. We wish you joyful communication!

Thumbnail of user roberts10300
1 review
0 helpful votes
March 27th, 2024

I had the best customer support experience here. Got partial refund at the same without any inconvenience. I appreciate that.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hey Robert! Thank you for sharing your thoughts with our readers. It's fantastic for the entire team to know that we fulfilled your expectations.

Thumbnail of user randalld275
1 review
1 helpful vote
November 29th, 2023

At first I was not impressed with this site, because you have to pay money to see who liked you and to chat with everyone. But then one woman wrote to me and it was interesting to chat with her. She's amazing, we've been on two dates and spent amazing time together. After that I changed my mind regarding dating websites, because I used to believe that here you can find only scammers. So, I'm grateful to Kismia.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Randall! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource.

Thumbnail of user jasonc2885
1 review
0 helpful votes
February 21st, 2024

I really like Help Center on your website with answers to some questions. It helped me a lot during my first week on website. But I think you should add option to call the support by phone.

Service
Value
Shipping
Returns
Quality
Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Jason! Thank you for your feedback and suggestion, we will pass it to our development team. We are constantly working on improving the functionality of the platform. Thank you for choosing our website!

Thumbnail of user henryr594
1 review
0 helpful votes
December 6th, 2023

I haven't seen "smart messages" in other dating apps, but I can say it's actually useful. If you don't know how to start conversation with the person it helps a lot. And the app itself is good enough.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hey, Henry! So pleased to hear it. We are glad that you have chosen our application. Thanks for your positive feedback!

Thumbnail of user marionm345
1 review
0 helpful votes
March 11th, 2024

Great to be here. I had some issues with my subscription and customer care solved it with ease. One of the best customer support teams I have seen.

Thumbnail of user innap24
Inna P. – Kismia Rep

Hello, Marion! It is very precious for us that you were completely satisfied with our platform and gave such a high rating to our work and the work of the support agent.

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From the business

Kismia helps singles find their ideal match for serious relationship. Join now & browse matches you? ۪re truly compatible with!

Company Representative

Thumbnail of user innap24
Inna P.
Typically responds within 11 days

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