• Noracora

Noracora

Ratings On Other Platforms

Trustpilot
3.1 / 5
Better Business Bureau
1 / 5
Reviews.io
1.7 / 5

Overview

Noracora has a rating of 3.7 stars from 11,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 6th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 46.2%
Positive
73
Neutral
12
Negative
73

Instant Feedback

194,020 reviews

796
See all photos

What reviewers want you to know

Positive highlights

  • I highly suggest this boutique; she is the definition of good customer service!
  • Being a long time customer I always enjoyed the shopping experience here.

Critical highlights

  • There's no good return policy unless you want to pay a high price to ship it back and pay for customs.
  • I have sent three messages to get the return address with no response.
How would you rate Noracora?
Top Positive Review

“I now order most of my clothing from Nora Cora, but...”

Emma M.
3/22/24

I now order most of my clothing from Nora Cora, but have been a customer since it started in the U.S. The only caveat is to go back CAREFULLY over your order when completed to assure accuracy. And, also, if you develop a shopping cart and then decide not to order, the next time you shop, you may find all those items added to your order. Also, some of the sizes are larger than buying from an American company, so be sure to look at the measurements. Overall, I am very happy with purchases.

Top Critical Review

“Returns are a nightmare”

Linda H.
12/7/22

I tried to return an order as they did not fit and the quality was poor. They don't state in their return policy the items have to be returned to China! Even though order I received came from New Jersey! So the shipping costs would be enormous! They offer 15% of the order not to return them. Sadly that is what I'm hoping for! Waiting to hear back from them:( Will not order from them again!

Reviews (11,526)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1649) return policy (702) shopping experience (2657) return address (136) nora cora (542) return items (346) quality clothing (371)
Thumbnail of user alvinas7
1 review
45 helpful votes
March 18th, 2021

Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Thumbnail of user patriciah999
1 review
1 helpful vote
July 19th, 2020

I placed an order for an item one month ago. I never received an order confirmation even though they were promptly paid. When I followed up via their website, I was given a bogus shipping confirmation number. All I learned was that the item had been shipped. When I complained (again via their website), I was told I would hear back from a customer service rep "within 48 hours." That was 6 days ago. And I still haven't received the item. Have lodged a formal complaint with PayPal. This company is a rip-off. Buy at your own risk!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user maryc5176
2 reviews
0 helpful votes
May 7th, 2021
Verified purchase
• Updated review

Website is well laid out, easy to find what you want. Having measurements for each article is fantastic, pleased so far.

Quality
Website is well laid out, easy to find what you want
April 3rd, 2021
Verified site experience
• Previous review

Website is well laid out, easy to find what you want. Having measurements for each article is fantastic, pleased so far.

Thumbnail of user pampad
1 review
46 helpful votes
August 2nd, 2020

Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.

Thumbnail of user gemia1
1 review
17 helpful votes
June 13th, 2020

I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!

Thumbnail of user saeedaw
1 review
0 helpful votes
September 30th, 2020

Total ripoff. Most clothes are too small for the sizes indicated and basically did not fit. When I tried to return I was discouraged because the return was to China. Also told in an email "We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." Imagine that instead of a full refund NoraCora will refund you 15% so that you can buy cloth to alter the blouse. Total ripoff.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rainec5
1 review
5 helpful votes
February 8th, 2021

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user 1eller.rachel
1 review
0 helpful votes
October 7th, 2023

Clothes are lovely for the price though some look better on the adds. Takes a while to get them. Worth it

Tip for consumers:
they give free gifts

Products used:
dresses, blouses and bracelets, leggings

Service
Value
Shipping
Quality
Thumbnail of user rosarioe10
1 review
0 helpful votes
January 3rd, 2021

Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery.

Thumbnail of user jodib233
6 reviews
10 helpful votes
August 25th, 2022

I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items did not match the colors or designs pictured or their website description. Now I face an extraordinary return cost or lost of the overall purchase. Very disappointed. I will not be buying from Noracora again.

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user savannahr37
1 review
15 helpful votes
November 3rd, 2020

I've been ordering clothes here for a long time and had only the best online experience so far. Her clothes always fit her well, the material is of good quality and she is very chic and fashionable. Everyone asks me where I buy my clothes. SheIn is my first choice when I want to go shopping on the internet. Customer service and delivery are fantastic too! I highly recommend this online store.

Thumbnail of user hazelu5
1 review
0 helpful votes
February 8th, 2021

Good quality. I ordered 2 pairs of shoes online, they arrived in 2 to 3 weeks or so. I was very happy with the purchase considering that buying shoes like this in a mall would cost more than 100 each

Thumbnail of user nancyh1139
1 review
0 helpful votes
January 31st, 2021

I love how beautiful the dresses are that I bought in this online boutique. They have excellent customer service and spectacular designs.

Thumbnail of user ludmillaa1
1 review
0 helpful votes
March 1st, 2020

I bought a blouse with a light print, it is of great quality, quickly sent to my door. Very recommended boutique!

Thumbnail of user justinam11
1 review
2 helpful votes
July 11th, 2020

I expected delivery to take about 3 weeks, but it took less than 2. At first I was suspicious, but ended up with a beautiful skirt in my house. I emailed the service and they responded quickly. I give it 5 stars because the skirt was AMAZING. The quality and size were perfect. I will order many more products from this website.

Thumbnail of user llancav
1 review
1 helpful vote
November 18th, 2020

I am really enjoying my experience with this website! I get great quality clothes at incredible prices, and many of the clothes are one of a kind pieces that would be almost impossible to find anywhere else. I would definitely check here first if you see similar items elsewhere on the internet at a much higher price... just saying.;-)

Thumbnail of user verdian
1 review
1 helpful vote
October 31st, 2020

Buy on this website some very comfortable and warm leggings, of good gender. You've been wearing them for months and they won't lose color or ball the fabric. The knee area gives itself away with use, as with all cotton pants. There is a good quality price relation.

Thumbnail of user louisaw13
1 review
0 helpful votes
April 27th, 2020

Never stop finding something chic and different from factory fashion here. The fit has always been good also the quality. My sister also likes to choose clothes for me.

Thumbnail of user tinar348
1 review
0 helpful votes
February 5th, 2021

The prices of the clothes here are very affordable. I got a quick response by email about my online order. Thank you!

Thumbnail of user petam5
1 review
4 helpful votes
August 22nd, 2021
Verified purchase

Update: After my review about no response to my request for returning items, I was contacted by Noracora through this site and it seems their reply had ended up in my spam folder. They have expressed concern and have been very helpful. I commend Noracora for their customer service and efforts to resolve everything.

Tip for consumers:
If requesting return authorization, check your spam mail

Products used:
Dresses, T-shirt, Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

After inspection, you applied for the return procedure ten days ago, and we have responded to your return application emails one by one. Did you not receive our mail? It is recommended that you check your spam mailbox.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

After checking, we have been communicating with you in the email these days, and there is no such situation as no response as you said.

Please check your mailbox and reply to the email we sent to you, so as to better solve your return problem.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user sharoni365
2 reviews
2 helpful votes
July 14th, 2021
Verified purchase
• Updated review

I am accustomed to items that I order arriving within a day or two. I ordered 2 short sleeve shirts. One arrived in 6 weeks the second shirt has not arrived as of this date. I placed my order on June 7 hoping to be able to send the second shirt as a birthday gift. At this time I will probably have to purchase another gift. I do like the shirt that I received. The sizing is confusing as I did not know that Noracora carries plus-size clothes. The medium is not plus size.

I was not really satisfied with the service. It took nearly a week for someone to send me a response to my email.

Reason I chose this business:

The picture made the clothes look beautiful.

Reason I chose this product:

I am a traveler and the shirts had picture of the world on them.

Service
Quality
At this point, my shopping experience has been good
June 7th, 2021
Verified site experience
• Previous review

At this point, my shopping experience has been good. This is my first order placed. Concerned about the 2 weeks before the item will arrive.

Thumbnail of user heloisaa1
1 review
4 helpful votes
November 18th, 2020

The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all of them! Customer service handled my questions in a timely manner by email, even when I asked for an item too small, they responded quickly and helped me get the correct size. I like tracking shipments, you know exactly when they will arrive!

Thumbnail of user trafulb1
1 review
1 helpful vote
April 27th, 2021

I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.

Thumbnail of user rahela
1 review
0 helpful votes
May 9th, 2020

I ordered this dress for a gala I was planning to go to. I measured myself and bought the dress size according to my waist. Fits PERFECTLY. I have never felt so beautiful in a dress. It grabbed my waist and accentuated my curves in the most elegant way! I wish I had known about this store before. I will surely order the rest of my future dresses, I can't wait to try on the dress in some meeting.

Thumbnail of user nildah1
1 review
54 helpful votes
June 6th, 2020

This is a super cute and cheap online store and very easy to navigate the site. Shipping takes a little while, but it's worth it as all of their products are of great quality and affordable. Very satisfied with what I buy in your store. I love how they have so many high-quality photos for each garment, so you have a good idea of what it looks like. Very reliable. I especially like his fashionable style clothes :)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 6 days

How do I know I can trust these reviews about Noracora?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Noracora?