RevZilla

Ordering is easy, like most sites. However, its when there are issues is where RevZilla really shines. Sometimes the parts just don't fit like you would want or the gear isn't what you expected. RevZilla takes has always been responsive and they take care of it quickly. So many store fronts (and people) are just so unresponsive when an issue arises, not RevZilla in my several years of experience with them.

As noted above, responsive and took care of the issue within a day. Consistently good.

I ordered the Alpinestars J-6 WP Women's Riding Shoes in grey/purple. I'm normally a women's size 10 but sized down to 9.5 per previous reviews and I'm glad I did (probably could have gone down to a 9 in all honesty). These shoes are super comfy for riding and also just when walking around, they don't slip on any surface I've come in contact with yet. They have great ankle support too! So far the best riding shoes I've had so far.

I've bought multiple items in the past year from them including riding gear and bike parts. Had to return/exchange some things. Never a problem. Good prices, particularly on clearance. Reasonably fast shipping, usually within one week in the US. $10 shipping return fee is reasonable considering what shipping costs otherwise. Recommend them.

I recently purchased the Dryspec D-20 soft panniers. Had some Revzilla cash, RPM cash, a Gift Card and the Customer Service rep was very helpful in ensuring I use all of that towards my purchase as things got a little complicated. Further, I got a price match and she made sure that remained in place while working through the $$s. All in all, a great experience. 2nd purchase of a major item. Will keep coming back for best price and service.

Had some Revzilla cash, RPM cash, a Gift Card and the Customer Service rep was very helpful in ensuring I use all of that towards my purchase as things got a little complicated. Further, I got a price match and she made sure that remained in place while working through the $$s

So far I have purchased almost all of my gear from this site. They have such a wide variety of women's clothing to choose from, it has made this journey easy! The return policy is great and absolutely necessary when trying to shop for women's anything. But most of the sizing charts have been on point and I have only had to swap out a few items... pants, of course! Shipping is always extremely fast and they process returns very quickly.

Some previous customer reviews mentioned that the gloves seemed too tight / small.

A Revzilla video review mentioned that the gloves might be slightly large.

So I balanced those opinions and stayed with my normal size (Medium). (For reference, I have relatively big palms and short fingers and usually wear medium in all sorts of gloves.)

I should have listened to the customer reviews. I'm working on stretching them out, but these are pretty small and tight.

Shopping experience and check out are fine automated processes. The website usually works well. The issue with this experience is I received two tracking numbers for three boxes. The third box arrived separate from the other tracking numbers over four days, yes including a weekend. That weekend was spent talking to customer service about if a third box had been sent or not.

I don't think customer service actually read my emails as they addressed concerns in their FAQ by the standard responses, but the standard responses did not match my questions... otherwise I would not have asked my question.
The orders page under my account needs to indicate if a tracking number has multiple packages/boxes. I received two tracking numbers via email. Three items were to be in one package, while a fourth item had been packaged for the other tracking number. however, the tracking number with three items arrived with only one item in the box. Where are the other two items from that tracking number? Four days later a second box for the first tracking number arrived with the other two items in it. That same day, a third package with the second tracking number arrived.... in total three boxes for two tracking numbers which caused a lot of confusion between me and customer service.

These riding shoes (boots) are nice, real leather, comfy, easy off zipper, better protection than tennis shoes. That's about all the good things. Otherwise they seem like a 120-150 dollar pair of boots. They're moderately comfortable, nowhere to tuck the laces, no extra ankle protection, and priced like they would have all the features. They also don't give the best footing on the bike (I get it they're riding shoes, but "riding" is still in there), soles can be a little slippery at times. I'm gonna keep them, but kinda wish I woulda went a different direction.

Beginner getting some first gear here :) Tried a few things on in the store and got some great advice from the knowledgeable staff. Some items weren't available in store so I ordered them online. Had to return one item because of sizing and the customer service rep not only processed the return but made recommendations about alternatives. LOVE this place!

Excellent service, above and beyond!

I've been a customer since 2016, great service, fast shipping, great customer service, after the new merger only recently I had some issues, the packaging had arrived in bad shape which never happened before, lost an item from a big hole in the box and got sent a used item when paid for new, but customer service is quick and understanding and fixed the issue. The new perks program isn't as great as a couple years ago, IMO. There are still some nice promos though.

This shoe fits my dress style seamlessly. I'm happy that I don't have to wear something that looks like a motorcycle shoe when I'm off the bike, walking through the mall or hanging with friends. I can hop off my bike and walk straight into the movies without drawing attention because of my footwear. It has all the safety features that I'm looking for as well. Perfect shoe for me. Fits true to form, comfortable, safe and fits my style.

Very comfortable, nice finish! Doesn't feel hot up to 90-95 F. Would definitely buy it again. Looking forward to trying the goretex capabilities on this

Military discount verification process crashes. Also, 15% for signing up for email didn't work.

*** RevZilla reached out and provided discount in form of account credit. Thank you!

As a long-standing customer, I ordered a set of Pirelli Diablo Rosso IV tires because your website said they were "in stock". To my surprise, they were shipped and received separately but the larger issue is that the rear tire is dated 4423 (which is fine) but the front tire is dated 3421, already two+ years old. This might not seem an issue to you, but for a frequent Dragon twisty rider, it IS an issue when my butt is on the line at a 50+ degree lean.

Bought a fox helmet from you guys. Awesome price and fast shipping. Very happy with my purchase. Sent me a bunch of stickers! A+++

I was able to order a helmet that I wanted greatly for my birthday and it was the most easiest and smoothest process ever.
Not only is it extremely easy to order from here, but the package and ship team are extremely fast and reliable. I received my helmet way before the day of birthday, so I'm happy to be riding with some new gear.

Thank you to everyone!

The best place to look for motorcycle gear. Good inventory, great customer service and good set of video description. Highly recommended.

The issue was resolved as quickly as it could have been.

Bought the Rukka Outlast long sleeve shirt. Cheaper than heavy Merino whoop and supposedly more apt for the cold.

Fit is as advertised, material is very soft and doesn't feel plasticky like some other Outlast shirts I've had. Have been riding in it a bit and works great, basically can replace a mid-weight Merino layer in the cold. Will have to see how it does in the heat where past Outlast shirts did less well, but we're off to a promising start.

Revzilla was awesome: timely shipping, super informed about the policies. Love it... But the Oxford leggings, honestly not a fan. They were a quick purchase and the reviews seemed nice but apparently if you have a large waist, you have larger calves. The pants fit perfectly at the hip and thigh, the armor moved into position nicely when on a bike but the bottom part of the pants was floppy like a boot cut which is not what I wanted. Probably won't purchase these again.

You guys are the greatest. Website is comprehensive and easy to navigate. Unbelievable selection of top notch parts and gear for all riders and experience levels. Worked with JoJo D in the Live Chat at checkout. What a pleasure she was to correspond with. Helpful and knowledgable beyond expectations.

You've EARNED a new customer who will spread the word to my riding family and friends!

Revzilla is Squared Away!

Revella is great never had an issue they're always quick to respond.
The citation too helmet that I purchased however I will only get four stars the internal sun visor is hardly tinted on like the LS2 previous version which had a nice dark tinted lens that came stock with it and it allows a lot of air flow through sometimes too much even with all the vents closed ( contacts don't like wind)

What I expected, nothing more, nothing less. Revzilla used to set the standard for customer service, but since the big merger/acquisition, it just doesn't seem quite the same. The personal tough has pretty much disappeared. In this particular order, a Givi case arrived fairly quickly, but still slower than when I order Givi from a reseller in Italy (note: I'm about 45 minutes from Revzilla's Philly shop.)

Item was never shipped, even ordered in time for xmas shopping. 2 weeks later, still not shipped and they didn't bother to let me know the item was back ordered (even with it saying ships next day on product page. No email, nothing. Shop elsewhere, this place blows