• Rondevo

Rondevo

Overview

Rondevo has a rating of 4.2 stars from 3,364 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rondevo most frequently mention beautiful women, good experience, and nice people. Rondevo ranks 5th among Chat sites.

  • Shipping
    11
  • Returns
    11

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 76.3%
Positive
1,706
Neutral
347
Negative
182
4
See all photos
How would you rate Rondevo?
Top Positive Review

“Talking with an amazing woman!”

BDG P.
1/16/24

Talking with an amazing woman! What could be better! Thanks for creating this amazing site. I'm looking forward to visiting with you guys soon!

Top Critical Review

“THE WORST SITE AND THE WORST CUSTOMER SERVICE EVER!”

Anibal A.
2/24/24

The representatives of the customer service are rude and arbitrary. They are intolerant and for no reason, they can (and will!) block temporarily or permanently your account without any explanation, even if you comply with the rules, pay for your credits, and have no complaints from anyone! In my experience, I see that many profiles are fake and when you think that you are talking with another member of the site, in reality, you are talking with an employee that pretends to be the person in the profile that you are looking at... BEWARE! And don't fall in their trap!

Reviews (3,364)

Rating

Timeframe

Other

Thumbnail of user princee26
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Very friendly and trusted site. U are sure to meet a true person u will never wanna forget.

Reason I chose this business:

My first time using it, and its reliable.

Thumbnail of user supportteama3
SupportTeam A. – Rondevo Rep

Dear User,

We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.

Best Wishes,
Rondevo Customer Support

Thumbnail of user stevi
1 review
0 helpful votes
December 5th, 2022
Verified purchase

Not sure this is a real dating site.
Want a better location finder, x miles from my zip code!

Reason I chose this business:

It found me!

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Stev,

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.

From our side, we have done everything to make the platform safe.
We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the members from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location!

Kindly contact us via support@rondevo.com in case you need any further assistance. We will be there for you!

With best regards,
Rondevo Customer Support

Thumbnail of user rll6
1 review
0 helpful votes
October 7th, 2022
Verified purchase

* Rondevo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Customer,

Thank you for the review of our website!

Please, be kindly informed that nevertheless, you may still browse the website for free.

However, I would like to draw your attention to the fact that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
Wishing you all the best and take care!

Best regards,
Rondevo Customer Support

Thumbnail of user bdgp
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Talking with an amazing woman! What could be better!
Thanks for creating this amazing site. I'm looking forward to visiting with you guys soon!

Reason I chose this business:

I'm not sure! Just taking a chance

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear User,

We are so excited to hear about your positive experience and we are glad that our service helps you establish connections with wonderful people online!

We wish you a great time on your journey!

Best Wishes,
Rondevo Customer Support

Thumbnail of user kirkm208
1 review
0 helpful votes
December 27th, 2022
Verified purchase
Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Kirk,

Thanks a lot for submitting your feedback!

Please note that all of our validated members are real and verified. Validated members' profiles are verified twice. Firstly, our Regional Partner gathers and verify personal background information, ID, and other documents of the member as well as upload verification video where the member gives his/her consent to use our Website. The second step of verification procedure is held by our Moderation Team after the Regional Partner creates a new member’s profile. In order to verify the member’s identity, we ask the following: A valid passport/national ID document; A verification video where the member, holding the ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all members registered on the Website of their own free will. If we have doubts about the authenticity of documents or the member's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.

Should you have any additional questions, please contact us via support@rondevo.com email at any time.

Best regards,
Rondevo Customer Support

Thumbnail of user paulr1706
2 reviews
2 helpful votes
March 2nd, 2024
Verified purchase

I feel I'm chatting with a bot...as opposed to a 'real' person; but, then, again, who knows, maybe, I'm just being totally paranoid...?! I think, the site is just here to make money out of people...as opposed to being serious about linking people up; and, for all these reason I'm going to cancel...before I ever let myself get involved with giving them any money.

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Paul,

Thanks for taking the time to give us your feedback.

It's important to know that our platform is a space for convenient online communication. Each user has their own reasons for using the platform, resulting in different experiences. Genuine connections are at the heart of what we do.

Hence, we have no bots on the platform.

You can rest assured that the profiles of our users are verified to maintain the integrity of our platform. If you ever have any doubts about the identity of your pen pal, please contact us immediately at support@rondevo.com.

Best Wishes,
Rondevo Customer Support

Thumbnail of user steetm
1 review
0 helpful votes
September 25th, 2023
Verified purchase

It's great I love your program and everything else. All of you have a great day.

Thumbnail of user supportteaml5
Support Team L. – Rondevo Rep

Dear Steet,

Thank you for sharing your feedback with us!

Please feel free to contact us via support@rondevo.com at any time if you have any questions or need assistance.

Best Regards,
Rondevo Customer Support

Thumbnail of user reney23
1 review
0 helpful votes
January 23rd, 2023
Verified purchase
Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Rene,

Thank you for taking the time to leave us a review. We appreciate it!

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Contact us via support@Rondevo.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Rondevo Customer Support

Thumbnail of user jaysont26
1 review
0 helpful votes
March 27th, 2024
Verified purchase

My credit card got shut off because I got a virus on it or scam Friday night. Would you please tell her to call me she has my number I'm begging you I will come back to the site and pay you. I can't do it today and it's St. Patrick's Day or take her out to dinner or something I've been on a date nine years. Tell him to call me please.

Reason I chose this business:

No Friday but my credit cards are locked because of a scammer.
I will get them back in less than a week.
Please tell her to call me, she has my number

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Jayson,

We're really sorry for the problems you had.

Our aim is to make payments as convenient as possible for our customers. While we currently support card payments, we're open to improving our payment system to meet your needs.

We wish you an enjoyable experience on our website.

Best Wishes,
Rondevo Customer Support

Thumbnail of user dewoyoz
1 review
0 helpful votes
November 20th, 2023
Verified purchase

No one near me to chat I live in Huntersville n c. Send lady's from there to site

Reason I chose this business:

You can chat right off with the lady’s need to know right off where there from first then I can chat with them bailey

Thumbnail of user supportteama3
SupportTeam A. – Rondevo Rep

Dear Dewoyo,

Your positive experience is really significant for us and we are excited to hear that our platform helps you make acquaintances with interesting people!

Best Regards,
Rondevo Customer Support

Thumbnail of user rosei173
1 review
0 helpful votes
January 7th, 2023
Verified purchase
Reason I chose this business:

It’s a good site

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Rose,

We are blown away by your kind words, we really appreciate the time you took to write such a great review!

Feel free to contact our customer service department if you have any inquiries at all via support@rondevo.com. We will be happy to help you!

With kindest regards,
Rondevo Customer Support

Thumbnail of user anibala21
1 review
1 helpful vote
February 24th, 2024

The representatives of the customer service are rude and arbitrary. They are intolerant and for no reason, they can (and will!) block temporarily or permanently your account without any explanation, even if you comply with the rules, pay for your credits, and have no complaints from anyone!
In my experience, I see that many profiles are fake and when you think that you are talking with another member of the site, in reality, you are talking with an employee that pretends to be the person in the profile that you are looking at... BEWARE! And don't fall in their trap!

Tip for consumers:
Horrible experience !

Products used:
none !

Service
Value
Quality
Thumbnail of user stevew1983
1 review
0 helpful votes
August 8th, 2022
Verified purchase
Thumbnail of user supportteama3
SupportTeam A. – Rondevo Rep

Dear Steve,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@rondevo.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Rondevo Support Team

Thumbnail of user vincentx61
1 review
0 helpful votes
September 18th, 2022
Verified purchase
Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Vincent,

We appreciate you choosing our communication platform, your feedback is really significant for us!

If you have some specific questions related to our service or need assistance - please contact us via Support@Rondevo.com and we will be glad to help.

Kind regards,
Rondevo Customer Support

Thumbnail of user fransm6
1 review
0 helpful votes
October 26th, 2023
Verified purchase

Need to get used to all the buttons and tabs first. But also attracting a lot of women from overseas. Wasn't expecting that.

Thumbnail of user supportteaml5
Support Team L. – Rondevo Rep

Dear Frans,

Thank you for sharing your feedback with us!

Please feel free to contact us via support@rondevo.com at any time if you have any questions or need assistance.

Best Regards,
Rondevo Customer Support

Thumbnail of user rjk34
1 review
0 helpful votes
October 24th, 2022
Verified purchase
Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear RJ,

Thank you for the review of our website!

It is great that you find our website to be so exciting!

Wishing you all the best and take care!

Best regards,
Rondevo Customer Support

Thumbnail of user dann836
1 review
0 helpful votes
February 20th, 2024
Verified purchase

This is so awesome I get to chat with very gorgeous ladies on here with the hopes of finding love if nothing else

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Dan,

We're delighted that you have chosen our platform and hope that you enjoy your time on our site. Have fun communicating with your pen pals!

Best Wishes,
Rondevo Customer Support

Thumbnail of user suckmeoffd
1 review
0 helpful votes
March 6th, 2024
Verified purchase

I asked you to love that you have beautiful women on here and places around too bad. Thank you i'm really enjoying myself

Reason I chose this business:

You love places in the beautiful women

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear User,

We're really pleased that our platform has helped you connect with so many wonderful people. We hope you enjoy communicating with your pen pals.

Best Wishes,
Rondevo Customer Support

Thumbnail of user harleyy9
1 review
0 helpful votes
September 4th, 2022
Verified purchase

So. Far it is good hope I can really meet someone here and this is not a fake website

Reason I chose this business:

Looked interesting

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Harley,

Thank you for the review, it is great!

Please, be kindly informed that there are only real people communicate on Rondevo.com

Should you have any questions, please contact us back. We will be glad to help you.

Have a wonderful day and state safe!

Best regards,
Rondevo Customer Support

Thumbnail of user josephs193
2 reviews
0 helpful votes
January 18th, 2023
Verified purchase

Very good for me. I love this girl Natslia.

Reason I chose this business:

I like what I see on rendevo

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Joseph,

Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.

We’re here for you anytime. Please feel free to contact us via support@rondevo.com in case of any questions.

Kind Regards,
Rondevo Customer Support

Thumbnail of user williamh4091
1 review
0 helpful votes
October 25th, 2022
Verified purchase
Reason I chose this business:

She sounds like fun

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear William,

Hello and thanks for leaving your review.

We're delighted to know about your experience.

Kind regards,
Rondevo Customer Support

Thumbnail of user gmaili
1 review
0 helpful votes
December 18th, 2023
Verified purchase

Well I'm not sure if I'm in the right site because these are all a bunch of very beautiful and intelligent women they got their head screwed on right and they look they all sound absolutely great so I will be back keep being beautiful

Reason I chose this business:

Just popped up it just happened I was just checking out a couple sites and this one's nothing like any of the other ones that I've tried I only spoke to like one or two people in each one in a couple of them but you guys are great you guys are absolutely gorgeous beautiful women that are just a joy to look at you and enjoyed it to talk to you

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Gmail,

Thank you for sharing your feedback with us!

Your positive experience is really significant for us and we are excited to hear that our platform helps you make acquaintances with interesting people!

Please feel free to contact us via support@rondevo.com at any time if you have any questions or need assistance.

Best Regards,
Rondevo Customer Support

Thumbnail of user raymondf635
1 review
0 helpful votes
December 16th, 2022
Verified purchase

It's good but I don't have much time to talk to anyone on here

Reason I chose this business:

Cuz I thought it would be free to talk to people with out having to pay for a date but it’s sad that I started to talk to someone and then you take it away from me right when we get started

Thumbnail of user supportteamr
Support Team R. – Rondevo Rep

Dear Raymond,

Thank you for sharing a review of your recent experience!

Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.

We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles, check chat messages and view profile pictures of other users for free. Moreover, there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

If you have any other questions, feel free to contact us via support@rondevo.com.

Best Regards,
Rondevo Customer Support

Thumbnail of user marcelm108
1 review
4 helpful votes
September 23rd, 2022
Verified purchase
Reason I chose this business:

Though I would give it a try

Thumbnail of user alanm1491
1 review
0 helpful votes
February 13th, 2024
Verified purchase

Well I don't know I've been doing all the talking so I'm not sure yet I'm a little disappointed I got to pay for coins already 😛💯😅

Thumbnail of user supportteamb
Support Team B. – Rondevo Rep

Dear Alan,

Thank you for taking the time to give us your feedback.

You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@rondevo.com and we'll be happy to help you.

Best Wishes,
Rondevo Customer Support

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From the business

Company Representative

Thumbnail of user supportteama3
SupportTeam A.
Usually responds not within the first month

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