• Studybay

Studybay

Overview

Studybay has a rating of 4.0 stars from 768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.

  • Value
    45
  • Shipping
    20
  • Returns
    22
  • Quality
    318

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 69.8%
Positive
67
Neutral
5
Negative
24

Instant Feedback

2,005 reviews

23
See all photos

What reviewers want you to know

Positive highlights

  • I was told from a friend that is not american mother tongue and I DISCOVERED STUDY BAY!

Critical highlights

No critical highlights yet

How would you rate Studybay?
Top Positive Review

“I am satisfied with the writing expert's assistance...”

Kayla G.
1/15/24

I am satisfied with the writing expert's assistance thus far. Their expertise is evident in their nuanced guidance, aligning well with my academic pursuits in Educational Leadership. The expert demonstrates a deep understanding of content and structure, which is essential for my doctoral studies. Their feedback is insightful and constructively critical, helping me refine my arguments and enhance the clarity of my writing. This level of specialized support is instrumental in progressing toward my Ph.D. Goals.

Top Critical Review

“Very expensive i would recommend with this price and...”

Dave J.
2/19/24

Very expensive i would recommend with this price and i was planning to deal with your guys for 3-year school time but it's so much.

Reviews (768)

Rating

Timeframe

Other

Reviews that mention popular keywords

study bay (38)
Thumbnail of user renaem23
1 review
7 helpful votes
July 21st, 2020

StudyBay has been such a wonderful help to me! I recommend this service to anyone! This site has many experts ready to satisfy your writing needs. They are very affordable, communication is thorough and the job is done in a timely manner! They have never failed me, one of my favorite experts is JimKeldines, he has always followed strict instructions and was always available! They can assist in many different areas of topics.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi, Renae! Thank you so much for you wonderful review and recommendation of our service! We are so happy we hit the mark for you. Whenever you have any future needs, we would love to help!

Best of luck,
Studybay Team

Thumbnail of user mrh221
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Great service; Great product; Great prices!

Reason I chose this business:

Took a wild chance

Quality
Thumbnail of user emmaj593
1 review
0 helpful votes
April 5th, 2024
Verified purchase

I hired Nyra and this is honestly my first time using this site. I am so relieved. I have to head into work today and tomorrow and it's due soon. SO im really happy.

Thumbnail of user jessicaj1640
1 review
0 helpful votes
April 4th, 2023
Verified purchase

I asked for a revision because my work was not completed correctly and the writer did not deliver a finished product done correctly by the due date

Reason I chose this business:

I have used this website multiple times

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Jessica! I'm so sorry that happened... Have the expert made all the necessary corrections? Please let us know!

Thumbnail of user mikei344
1 review
0 helpful votes
September 14th, 2021
Verified purchase
• Updated review

I have used this service several times and I am happy each time.

Question about billing

Reason I chose this business:

I have used this service several times and I am happy each time.

Service
I have used this service several times and I am happy...
September 10th, 2021
Verified site experience
• Previous review

I have used this service several times and I am happy each time.

Reason I chose this business:

I have used this service several times and I am happy each time.

Thumbnail of user jrd32
1 review
0 helpful votes
March 19th, 2024
Verified purchase

Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.

wasted my time

Reason I chose this business:

I saw it on google. I thought is good but i was wrong.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.

Thumbnail of user wilsoni18
1 review
0 helpful votes
March 5th, 2024
Verified purchase

The expert was ever willing to assist me in my concerns, she paid attention to my concerns and eventually we arrived at a point I was satisfied with.

Reason I chose this business:

Because of the reviews I saw and it was worth it.

Quality
Thumbnail of user tainat
1 review
0 helpful votes
June 28th, 2021
Verified purchase

The writers I hire are very dependable and reliable. They always produce top-notch excellent quality of work and very detailed. They follow directions and have good research. I haven't had hardly any bad experience yet with studybay maybe 1-2 but not that many. I started picking the same writers that I'm more comfortable with now and haven't had any issues. Studybay has been very helpful to me and I couldn't have it any other way or pick a better site to help me with the school.

Reason I chose this business:

Their reliable and always depenable

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Taina! Thank you so much for your kind words and your five-star review! We strive to provide you with the best service and keep you satisfied with the outcomes of the work. We highly appreciate you taking the time to write us your opinion and experience!

If you have any future needs, we are always here and eager to help!

Best regards,
Studybay Team

Thumbnail of user angiem564
1 review
0 helpful votes
April 10th, 2024

Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hey Angie! I'm really sorry for any inconvenience you've experienced. Regarding the partial payment option, it's important to note that accounts are automatically blocked if the second payment isn't made on time. However, this shouldn't affect the completion of your project. If you're facing any issues or need assistance, please reach out to our support team. We're here to ensure everything is resolved to your satisfaction.

Thumbnail of user vincep78
1 review
0 helpful votes
June 29th, 2021
Verified purchase

Great work, team is experienced and great customer service!

Thumbnail of user heatherm771
1 review
0 helpful votes
June 18th, 2020

Such a good site for people to use. Very good information, and I love how quickly they get back with me. Customer service is also top notch.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thanks, Heather! We are so happy you loved the experience! Can't wait to see you back again.

Best,
Studybay Team

Thumbnail of user studentg2
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Great service and extremely great production, both people I worked with did an exemplary job with assisting me with my assignments. 10/10

Service
Quality
Thumbnail of user ta229
T A.
1 review
0 helpful votes
May 30th, 2020

Very happy with my experience. Helpful staff and people.what I needed help with, got delivered within hours after putting in request :)

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you for the review! Our experts are working hard to deliver the projects on time. We are so glad we were helpful! Don't hesitate to contact us again if you need any help.

Best,
Studybay Team

Thumbnail of user use1
1 review
0 helpful votes
September 3rd, 2020

Excellent site that provides 24/7 help and writers who deliver high quality assignments with 100% plagiarism free

Thumbnail of user harryq146
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Poor response. Cancelled but the writer convinced me to give her anouther change. Bad dcecision on my part.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello Harry! I'm really sorry to hear about your experience. We never want our users to feel like they've been let down or misled. If you're ever feeling uncertain or dissatisfied, please don't hesitate to reach out to us directly. We're here to help and ensure you have a positive experience. If there's anything specific you'd like to discuss or address, please let us know. We're committed to making things right for you!

Thumbnail of user debbiel464
1 review
0 helpful votes
July 28th, 2021
Verified purchase

The experts were very good in what they did for me and I will be using them again

Reason I chose this business:

The experts reviews were very good.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Debbie! Thank you for your trust and recommendation of our service. We are so happy your experience went smoothly.
Looking forward to working with you again!

Best regards,
Studybay Team

Thumbnail of user douglasl457
1 review
0 helpful votes
September 22nd, 2021
Verified purchase

My expert helped me tremendously and saved my butt.

Quality
Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Ha-ha happy to hear that, Douglas!
Come back if you're ever in need again ;)

Thumbnail of user tristenc6
1 review
0 helpful votes
July 20th, 2021
Verified purchase

I was pleasantly surprised how she managed to produce a nine page paper, perfectly cited with bare minimum time and resource material.

Reason I chose this business:

First google search and for now on, my last google search when I need quality papers! :)

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you, Tristen! That is a very nice review ;)

Thumbnail of user rrrrrd
1 review
0 helpful votes
August 29th, 2021
Verified purchase

It is the first but sure will not be the last... sas

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you! We would love to help with any of the studying troubles of yours. You may count on us.

Thumbnail of user id33
1 review
0 helpful votes
February 22nd, 2020

I am very happy with your work, I will hire you in the future for all my projects. I hope that I will get good grades

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello!

Thank you for your feedback!

Studybay price policy is transparent and we are always ready to answer all of your questions. Since we don't sell users data to the third parties and we don't sell any ads, we still need to capitalize our platform. Thus, we add service fee to the price that an expert set up to an order. We believe it's the most transparent and honest way and we declare this info openly.

Thumbnail of user meganw329
1 review
0 helpful votes
July 28th, 2021
Verified purchase

I received a zero on my outline due to lack of following instructions.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi there! We are deeply sorry for letting you down. This is undoubtedly a wake-up call for our quality team. This expert is permanently banned from the platform so that no other clients will be in the same position. As for the compensation, we reached out to you a few days ago; please check the messages. Thank you so much for your honesty.

Thumbnail of user aliciam486
1 review
0 helpful votes
August 9th, 2021
Verified purchase

The expert was fully available to me with immediate, and when I say immediate I mean immediate response to my messages. The platform kept me updated also and presented me with options for rebate of the purchase was not going according to specification.
I felt assured that I my best interest was of the utmost concern.

Reason I chose this business:

Needed help with a project.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello there! Your review is truly amazing! We've truly changed our approach and updated our team to provide the best service possible. I thank you for taking the time to express your gratitude. Clients like you inspire us to go the extra mile.

Thumbnail of user tanyas420
1 review
0 helpful votes
April 7th, 2020

Studybay is efficient, I gotten great results for my papers. Although I think they can do a little better with pricing. They don't tell you that there is a 15.00 charge and a surcharge depending on the type of payment on top of what they are charging you for the assignment. They should disclose all charges up front.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi, Tanya!
Thanks for using our platform and sharing your feedback. We add a service fee to the expert's price to keep our service function and provide you with the best quality of papers. Our price policy is transparent, and we do not hide this information.
However, thank you for bringing attention to this matter, it will help us improve our service in future.

Best regards,
Studybay Team

Thumbnail of user layah2
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.

Reason I chose this business:

I came across the website and it looked credible to me so I too a chance on it and ended up getting good work from my expert so I remained a customer.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!

Thumbnail of user jamiem700
1 review
0 helpful votes
September 1st, 2021
Verified purchase

Will definitely use your service again. Thank you!

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you for choosing us, Jamie! We highly appreciate your feedback! Our team is working hard to provide the best service.
Looking forward to working with you again.

Best,
Studybay Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.

Business History

From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.

Company Representative

Thumbnail of user ashleyb105
Nia B.
Senior Support Manager
Usually responds not within the first month

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