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Tobi has a rating of 2.49 stars from 855 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tobi most frequently mention customer service, phone number, and store credit problems. Tobi ranks 120th among Women's Clothing sites.
Proactively asks for customer feedback
4,174 reviews
The return process was tricky, but tobi response to troubleshooting was completely supportive and helpful.
Ordered this item before, and free shipping to The Netherlands means high costs of import these goods. Further the item was delivered somewhere else, so i had to pick it up, not knowing it. This time you will deliver at my home adress, and customs costs are yours. Thank you. So, free shipping and delivery to my home adress in NL.
Referred to by a friend
Excellent quality in items, but shipping took way too long.
Quick and reliable service
Package came before the expected delivery date
I received my order quickly and the dress fit as expected!
I ordered a dress for a wedding i am in and the dress was on sale and the material is silk and wow i love the dress and the dress shipped so fast
My sister recommended it
I needed a dress for a wedding i am in
Withheld my money for 30 days, still waiting...
Crap.
I don't care.
I don't know.
Good quality
Sent them back wasn't a good fit and it didn't look good on me
The choices
Looked good on the model
I saw something that I wanted to see my wife in
I saw them in an email and I liked them
Just as expected in the pictures, a little see through though.
This was not the dress I ordered but I am going to keep it. It was supposed to be hunter green with dark green lace and there was no lace pattern on this dress.the order slip that came in the package had a picture of the one I ordered as well.
Been waiting a whole
Month for my pacakage still haven't received it no tracking and the customer service is horrible.
I can resume my experience Great deals good cloth quality
Poor quality and unable to get a response from customer service
No response and still waiting for a return label
Cheap bridesmaid dress
Blown away with the price and high quality.
Great sale prices
Love the style
Great sale prices
Love the style
I need to change the size of my pants. The size of my pants were too small.
Nobody gave me my money back when I returned my pants.
I choose Tobi because I liked the store and love the stuff you sell and I'm shopping online because the worldwide pandemic.
I love the colour and the look of it and the textures.
I had no other option because I'm in a worldwide pandemic.
I love the colour and the look of it and the textures.
The dress I ordered was very poor quality and did not look like the pictures on the website at all. All of the edges were frayed and there was a hole too. They also left the original tag from their production company, which I thought was a little lazy for the price I paid. I really did have high hopes, but they were a real let down.
Tip for consumers:
avoid this dress or website:(
Products used:
DIME PIECE BEIGE RAW EDGE SMOCKED DRESS
The quality and fit has changed over the years and they no longer give refunds. I know have almost $300 in credit and every time I order I am always unsatisfied and return everything. The process is sooo long and tedious.
Delivery took too long. Product is well made and looks great.
It was good
I like the sales.
I like the sales.
Loved the dresses except one was so wrinkly but i wrote one to a wedding and it was very pretty
Cute clothes at more affordable prices!
Matched what I was looking for at more affordable prices.
Took 2 tries to
Purchase because my first order was oddly cancelled
A friend recomended ir to me
Because of the design
Gain trust and grow your business with customer reviews.
Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.
