• Udemy

Overview

Udemy has a rating of 4.19 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Udemy most frequently mention free courses. Udemy ranks 147th among Job Training sites.

  • Service
    12
  • Value
    13
  • Shipping
    6
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Udemy?
Top Positive Review

“Unlocking Knowledge with Udemy”

SOUMYA RANJAN B.
4/23/24

Udemy has been my go-to platform for expanding my skills and knowledge in a wide range of subjects. The platform's extensive library of courses, taught by expert instructors, covers everything from programming and digital marketing to photography and personal development. I appreciate Udemy's affordability and accessibility, allowing me to learn at my own pace and on my own schedule. Moreover, the platform's interactive video lectures, quizzes, and assignments provide hands-on learning experiences that reinforce key concepts and skills. With Udemy, I can pursue my passions and advance my career with confidence.

Top Critical Review

“Udemy instructor banned for no reason”

Amjr S.
6/17/20

For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Reviews (105)

Rating

Timeframe

Other

Thumbnail of user jiarulhoquejiarulhoque7260
2 reviews
0 helpful votes
March 17th, 2024

Thank you Udemy! You make a lot of lessons can be accessible for all people because of the low price.

Tip for consumers:
I would love it if Udemy has more languages video learning especially endangered language.

Products used:
Accounting class, MS Excel class, SQL class

Service
Value
Shipping
Returns
Quality
Thumbnail of user darrenw346
3 reviews
1 helpful vote
December 30th, 2023

When I set out to get certified in different areas, I was at a loss since I needed many different certifications. The books and practice test manuals were beyond my purchasing range. Udemy offered a huge library that I could access anywhere from my phone or laptop. Didn't matter if I was on a flight to London or a quick trip to California. To date, I have not had any issues with their site being inaccessible. Purchasing courses and material is safe and simple with an easy and intuitive workflow from searching for courses to selecting payment to completing the transaction. Their customer service is superb to work with as they are able to answer all manner of questions pertaining to the service and issues that may arise.

Tip for consumers:
This is a fantastic site for everyone from the slacker to the scholarly. Excellent customer service, large selection and affordable pricing makes this a go-to for any education I or my family need.

Products used:
I've used multiple products across their library and have yet to be disappointed

Service
Value
Quality
Thumbnail of user sit5
16 reviews
11 helpful votes
January 6th, 2024

The range of courses is amazing. But sometimes the quality of sound and video is not that great.
All in all you have to know which one is good. Maybe do some research.

Thumbnail of user fischerpete6r
4 reviews
0 helpful votes
January 10th, 2023

I wanted to improve my Excel skills. The courses at Udemy helped me with this, they also gave me a discount. I want to say that customer service is at the highest level and training, although at low prices, is of high quality. The information that I received here and still receive, I can freely apply in my work, this is what I needed. The goal has been reached

Thumbnail of user billa162
4 reviews
36 helpful votes
May 7th, 2019

I like the platform and feel like you get a good value when you catch courses on sale. Why not 5 stars? Several courses that I paid for, I found later on Youtube. When I mentioned it it was well past 30 days and past the refund point. SO just double check before you buy. Don't ever but things at the full price!

Tip for consumers:
Watch for end of month price drops and save $$$

Products used:
Lots of courses

Service
Value
Quality
Thumbnail of user vaen1713
20 reviews
0 helpful votes
June 24th, 2023

An Excellent platform for online learning. The platform offers a broad range of courses on various topics, ranging from programming, business, and marketing to personal development. I have taken several courses on Udemy, and the quality of instruction and the materials provided are top-notch.
What I like most about Udemy is the flexibility. I can study at my own pace, at any time, and from anywhere. The platform's user interface is intuitive and easy to navigate, and the course content is presented in video format, making it easy to follow and understand. Furthermore, Udemy offers a certificate of completion for courses, which can be a great way to showcase your new skills to potential.

The platform is very user-friendly, affordable, and offers a myriad of courses that cater to anyone's interests. If you're looking for high-quality online learning resources, Udemy is definitely worth checking out.

Tip for consumers:
Pros:
1. Large urse library: Udemy offers a wide range of courses from beginner to advanced levels on different topics from business, development, photography to personal development and beyond.

2. Affordable prices: Udemy's pricing model is affordable and many of its courses are available at less than $20.

3. Lifetime access: Students can access the courses they purchase for a lifetime. This means they can review course materials and take revisions even after completing the course.

4

Products used:
CCNA

Service
Value
Shipping
Returns
Quality
Thumbnail of user immanuel.pochtar
3 reviews
0 helpful votes
July 29th, 2023

I found courses that really improved my knowledge in many things. Their price change all the time, but always you can catch the time when it around 20 $

Thumbnail of user bobbyb471
4 reviews
0 helpful votes
February 27th, 2023

Udemy has been a game changer for my personal and professional development. The platform offers a wide range of courses taught by knowledgeable instructors at an affordable price. I love the flexibility to learn at my own pace and the convenience of having access to course materials anytime.

Thumbnail of user janiceb985
3 reviews
0 helpful votes
September 17th, 2022

Purchased course to pass Network+ exam. It worked and I felt at a "sale" price, it was worth it. The only issue I have is that the Network + certification hasn't netted me a job in the pay range stated by CompTIA. I don't have a bachelor degree in anything IT related, so any jobs willing to interview me pay ridiculously low wages or require an IT related degree.

Tip for consumers:
A great prep for the exam. Covers exam topics. If you have no IT experience, it may be a bit difficult.

Products used:
CompTIA Network+ Certification

Thumbnail of user johnw4522
4 reviews
1 helpful vote
September 30th, 2021

I've ordered a couple of courses from Udemy company. They're good for getting general knowledge on a subject relatively quickly in a structured manner. If you wanna get more in-depth knowledge though, I would not advice. The business model does not encourage really in-depth content!

Products used:
Online courses

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthaw181
1 review
0 helpful votes
January 29th, 2020

Their discounts are awesome! Choose your category, look for the sources with the highest rating and duration, and you'll definitely find something interesting and created by professionals in the niche. Last time I bought 3 courses each at 10 bucks. That was the new year sale, but they have sales pretty often.

Thumbnail of user larsh27
2 reviews
2 helpful votes
December 19th, 2018

I have enrolled in Udemy's "User Experience Design Fundamentals" course. I thought that Joe Natoli did a good job of teaching how to design web sites and mobile apps that users love and will return to again. I have some experience in this field, so for me the course appeared a bit superficial. I wish the course had a bit more depth and advanced content.

Thumbnail of user helenm123
95 reviews
168 helpful votes
March 9th, 2020

I have become a habitual user of Udemy for all my basic educational and informational needs. Other than perhaps Amazon.com Kindle books, I tend towards Udemy's instructors for a recent drawing course, finance course, etc. Some information given here tends to be too generic to be dependable and useful, but overall I like Udemy's course offerings and panel of instructors. The only concern I have with this site is the low prices they charge which may or may not be as scrupulous treatment of instructors as one can give a person who is educating others. The customer service here has improved significantly in terms of delay in response times to a support ticket and resolution of student issues in the last 2 years (since 2018), though I haven't utilized Udemy as an instructor so I cannot comment on the level of customer support shown for them. If you are an instructor I recommend you not give out much information and that you use caution unless you are not expecting high return on investment for giving the instruction to others.

Products used:
Drawing course, finance course, derivatives trading course.

Service
Value
Returns
Quality
Thumbnail of user andrewh1261
3 reviews
18 helpful votes
August 4th, 2021

It's the best website for those who wants to study IT. They offer good discounts for their courses. I bought Front-End Development course for 15 USD and really like it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomasg30
2 reviews
1 helpful vote
June 24th, 2018

Udemy provides an assortment of courses at a reasonable price. So far, the classes that I have used have been good quality and helpful. However, I have also purchased some courses that I eventually failed to complete because they really didn't match my needs compared to the description

Thumbnail of user amjrs
1 review
1 helpful vote
June 17th, 2020

For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Thumbnail of user chloem72
2 reviews
6 helpful votes
June 25th, 2020

I've found a few free courses and It was much fun to study them. I like online learning with no strict deadlines and no marks.

Thumbnail of user dilanc1
2 reviews
2 helpful votes
May 27th, 2020

I like the process of discovering new things. Classical education can be boring and I don't feel I can track my progress when in college. But here I learn new things daily and I like the online format of education much more. I've just started a new course in machine learning. It's really interesting.

Thumbnail of user johnnyf32
1 review
0 helpful votes
November 10th, 2018

There is a whole bunch of tutorials on Udemy to choose from. Most are paid, some are free but not always good quality. Its possible to find coupons to get free or ridiculously discounted courses so you can always get what you want for a really small price. Solving issues during a course is pretty easy because other students can leave comments on every video and ask questions and solve problems together and if its really serious the instructor will help out too.

Thumbnail of user anona83
6 reviews
16 helpful votes
July 5th, 2021

Some good courses too but just low quality for the money.

Plus, so hard to contact a human. Still waiting.

Thumbnail of user sharonz6
22 reviews
70 helpful votes
February 10th, 2018

You do get what you pay for. However, I love the selection of courses and I would not be able to afford all that I purchased here anywhere else. I took a great intro yoga course and on my way to learn Excel and improve my Microsoft Office skills. We will see how my hip hop class is. Some complain about the course quality, but really when you pay $10 - $15 they aren't going to be stellar or the best around. But for budget courses, I think you get what you should expect. Happy Learning all.

Thumbnail of user junm4
5 reviews
6 helpful votes
January 18th, 2021

I bought a ux-design course pack. Two courses were great, they transformed the way I approached my design projects. Another course was outdated! With examples from the early 2000s! A total waste of time!

Thumbnail of user williams3615
3 reviews
3 helpful votes
April 27th, 2021

I took several of the lessons and they are good but depends on the course owners. Some are great but some really sucks

Service
Value
Shipping
Returns
Quality
Thumbnail of user dylanm93
2 reviews
1 helpful vote
October 23rd, 2019

The support is pitiful. The quality of a lot of courses is close to 0. All courses are on a "LIMITED TIME" offer with a 90% discount that changes the price of a 1 hour video from 200$ to 10$ and the real price only changes during actual discounts like Black Friday. Really shady and horrible marketing in the long term. I am disappointed as this used to be my favorite MOOC but now they became a cash-grab company.

Thumbnail of user ashkeyl
1 review
1 helpful vote
August 26th, 2020

A lot of free courses and pretty easy and comfortable to learn new things. Some courses are not really informative but it's up to students to switch to any other course any time you want.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Udemy is an online learning and teaching marketplace with over 65,000 courses and 15 million students. Learn programming, marketing, data science and more.

How do I know I can trust these reviews about Udemy?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Udemy?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business